Evaluate user requirements that best meet business needs, including prepare project proposal, outlining problems, opportunities and solutions for a business and workflow automation
To have a good understanding of operation flow, process flow, journey maps, etc. that can facilitate the re-engineering of customer journey or user workflow
Hold discussions with users and other stakeholders
Degree holder in Business Administration, Computer Science, Information Technology or other related disciplines
At least 2 years of experience in business analysis, experience in banking industry is preferred
Good team player and open-minded
Ability to think innovatively to find creative solutions, with a proactive approach to problem solving