全职 De Beaute Customer Care Officer Consultant 工作, 薪水 up to SGD 3,500, DE BEAUTE (SSC) PTE. LTD. 公司招聘中 - Ricebowl

De Beaute is a premier high-end TCM medi-spa and established beauty, aesthetics, and slimming centre, and is seeking a friendly, service-oriented Customer Care Officer Consultant to help clients feel welcome, informed, and confident when choosing the right beauty treatments and packages.

Salary:
$2,300–$3,500 per month, plus additional incentives

Benefits:

• Rest or off days on Sundays and no work on public holidays
• Salary with commissions and incentives
• Staff benefits, allowances, and supportive working environment
• Long-term career development opportunities

Key Responsibilities

• Welcome and assist clients in person, by phone and through online channels.
• Understand clients’ needs and provide information about available treatments and packages.
• Explain treatment procedures, benefits, pricing and promotions clearly.
• Recommend suitable treatments or packages based on clients’ preferences and needs.
• Manage appointments, follow-ups and client enquiries.
• Maintain accurate client records and provide attentive aftercare support.
• Work with the team to deliver an excellent client experience.

Requirements

• Strong communication and customer service skills.
• Friendly, patient and professional manner.
• Comfortable discussing beauty treatments and packages with clients.
• Sales or beauty-industry experience is an advantage; training may be provided.

Skills and Experience :

• Treatment and package sales: Knowledgeable in explaining treatment options, package inclusions, pricing and promotions, and recommending suitable choices based on customer needs.
• Customer daily bookings: Experienced in arranging and managing appointments, confirming bookings and coordinating treatment schedules.
• Client care and service: Provide attentive service throughout the customer journey, including assisting customers before and during treatments.
• Package monitoring: Keep track of customers’ package usage, remaining sessions and follow-up appointments.
• Customer care follow-up: Contact and follow up with customers after treatments to check on their experience, provide aftercare information and support future bookings.
• Sales follow-through: Build positive customer relationships and identify appropriate opportunities for repeat visits or package renewals.

Interested candidates please contact : *************

DE BEAUTE (SSC) PTE. LTD.