Job Summary
Join our vibrant team as a Senior Beautician, delivering advanced beauty treatments and expert skin care services. Lead and mentor junior staff while ensuring exceptional customer satisfaction and supporting salon operations.
Responsibilities
Deliver advanced beauty treatments including facials, skin therapy, body treatments, waxing, threading, manicure/pedicure, and spa services to meet client needs
Conduct detailed skin analysis and recommend appropriate treatments and skincare products to optimize client outcomes
Maintain high standards of hygiene, safety, and sanitation following industry regulations to ensure client and staff safety
Lead, train, and mentor junior beauticians and therapists to enhance team skills and service quality
Manage complex or VIP client interactions and resolve customer concerns professionally to uphold client satisfaction
Maintain treatment rooms, equipment, and product inventory to ensure operational readiness and efficiency
Upsell and cross-sell beauty packages, treatments, and retail products to achieve sales targets and support business growth
Contribute to the development of new treatments, promotions, and service packages to enhance salon offerings
Monitor service quality consistently to ensure excellent customer experiences
Support daily salon/spa operations and assist the manager as needed to maintain smooth workflow
Preferred competencies and qualifications
Minimum 3-5 years of professional experience in the beauty industry related to advanced treatments and client care
Leadership skills to supervise and develop junior staff effectively
Strong knowledge of skin care, beauty products, and treatment techniques to deliver expert services
Excellent customer service and communication skills to build positive client relationships
Sales-oriented mindset with ability to meet targets and contribute to business objectives
Other Information
N/A