全职 System - Product Analyst (Retail Banking) 工作, 薪水 up to SGD 6,000, PERSOL Central Region (Singapore) 公司招聘中 - Ricebowl

Brief Summary:
Support product and system initiatives that enhance day-to-day retail banking operations and customer experience.

This role combines market research, requirements documentation, project coordination, and branch support for product/system improvements.

Responsibilities

Conduct market research on retail products and services to support product positioning and improvement initiatives

Prepare clear product and system requirement documentation for enhancements and new initiatives

Coordinate with technical teams on project delivery for new products and system enhancement requests

Investigate reported issues, identify root causes, and propose practical fixes for functional defects

Provide support to branches on product- and system-related queries, troubleshooting, and follow-ups

Track product and system upgrades, including timelines, testing support, and rollout coordination

Contribute to ongoing digitalisation initiatives that improve personal banking processes and user experience

Assist with preparing supporting materials (e.g., analysis summaries and internal updates) for stakeholders

Undertake other duties assigned by the supervisor or management

Requirements

Bachelor’s degree in Banking & Finance or a related discipline

1–2 years of relevant experience in product, system, operations, or project support (experience level can be assessed case-by-case)

Strong ability to gather requirements, document processes, and follow through on action items

Able to manage multiple tasks and work effectively under tight timelines

Good stakeholder management skills and ability to work collaboratively with branches and internal teams

Strong interest in technology and process improvement; comfortable learning new systems/tools

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