全职 Healthcare Human Resource Manager 工作, 薪水, PMCK Berhad Kedah 公司招聘中 - Ricebowl

We're Hiring: Healthcare Human Resource Manager

PMCK Berhad | Alor Setar, Kedah | Full-time, On-site

COMPANY DESCRIPTION

PMCK Berhad is a private healthcare group listed on the ACE Market of Bursa Malaysia, operating Putra Medical Centre hospitals in Kedah with an active expansion pipeline across the northern region and beyond. We are committed to delivering safe, high-quality, patient-centred care, built on operational excellence, ethical practice and continuous improvement.

Our core values of Professionalism, Meticulous, Caring and Kindness guide how our clinical and non-clinical teams work together every day. We encourage professional development and innovation, and offer real opportunities for growth in a structured, compliance-driven environment aligned with recognised healthcare standards and regulations.

ROLE DESCRIPTION

The Healthcare Human Resource Manager is a full-time, on-site role based in Alor Setar. You will lead end-to-end HR operations for a 24/7 hospital workforce, and help build a people function that keeps pace with a growing, multi-site healthcare group.

This is a hands-on leadership role for someone who understands that in a hospital, HR decisions directly shape patient care.

Key responsibilities:

- Lead workforce planning, recruitment, onboarding and retention strategies for clinical and non-clinical staff, including nurses, allied health professionals, medical officers and support staff

- Develop, review and implement HR policies and SOPs in line with the Employment Act 1955, Industrial Relations Act 1967 and other applicable Malaysian legislation

- Manage performance review cycles and coordinate training and development initiatives across departments

- Handle employee relations matters, including grievances, domestic inquiries and disciplinary processes, with fairness and proper documentation

- Track Annual Practising Certificates (APC), professional registrations and credentialing records for clinical staff

- Work with Nursing and Clinical Services on rostering frameworks for 24/7 operations

- Coordinate payroll inputs and benefits administration with Finance, including salary benchmarking, annual salary reviews, EPF, SOCSO, EIS and HRD Corp claims

- Support MSQH accreditation and regulatory audits on all HR-related standards

- Maintain accurate HR records and support the rollout and adoption of the group's HR management system

- Advise heads of department and line managers on HR matters

- Drive staff engagement, welfare and inclusion programmes that build a positive workplace culture

- Prepare HR reports and insights for senior management and the Board

QUALIFICATIONS

- Bachelor's degree in Human Resource Management, Business Administration, Healthcare Management or a related field; professional certification (e.g. MIHRM, CIPD) is an advantage

- Minimum 5 years of HR experience, including at least 2 years in a managerial role

- Prior experience in hospital or healthcare HR management is highly preferred

- Strong knowledge of recruitment, onboarding, performance management and employee relations

- Solid working knowledge of Malaysian employment law, statutory requirements and healthcare regulations

- Experience with HR policy development, benefits administration and managing shift-based, multi-disciplinary teams

- Proficiency in HRIS, record-keeping and payroll coordination, plus Microsoft Office

- Excellent interpersonal, communication and conflict resolution skills, with the ability to engage doctors, nurses, management and frontline staff alike

- Able to plan, organise and prioritise in a fast-paced healthcare environment

- Fluent in Bahasa Malaysia and English; Mandarin is an added advantage

- Strong commitment to ethical practice, confidentiality and a non-discriminatory, inclusive workplace

- Willing to travel between group locations when required

WHAT WE OFFER

- Competitive remuneration package commensurate with experience

- Medical benefits for employees and eligible dependants

- Structured training and professional development opportunities

- The chance to shape HR practices in a listed healthcare group during a period of significant growth