全职 Administrative Assistant 工作, 薪水, KT Digital Imaging Pte Ltd 公司招聘中 - Ricebowl

About KT Digital Imaging Pte Ltd

KT Digital Imaging Pte Ltd is a leading school photography and imaging company in Singapore, specialising in class photography, graduation photography, event photography, photo printing, and customised photo gift products. We work closely with preschools, childcare centres, schools, and organisations to provide high-quality photography services and personalised photo keepsakes for families.

We are looking for a responsible, organised and detail-oriented Admin & Customer Service Assistant to support our daily administrative, customer service and photography operations.

Key Responsibilities:

Administrative & Scheduling

• Maintain and update the company’s photoshoot schedules, bookings and job details.
• Contact customers before scheduled photoshoots to confirm arrangements.
• Follow up with customers for required documents, information and confirmations.
• Coordinate with photographers and internal team members regarding upcoming jobs.
• Monitor upcoming assignments and ensure all necessary information is ready before the photoshoot.

Customer Service & Email Support

• Attend to incoming phone calls and customer enquiries.
• Respond to customer enquiries via email, phone and other communication channels.
• Assist customers with photography bookings, orders, delivery and general enquiries.
• Follow up on outstanding customer requests, information and documents

Invoicing & Documentation

• Generate quotations, invoices, delivery orders and other relevant documents.
• Ensure documents are accurate and properly recorded.
• Maintain organised records of invoices, delivery orders and photography jobs.
• Assist with basic payment and invoice follow-ups when required.

Records & General Administration

• Organise, scan and save photography recording sheets and documents into the company’s internal drive.
• Maintain accurate digital and physical records.
• Perform basic data entry and update internal spreadsheets or systems.
• Assist with filing, printing, scanning and other general office administration.
• Provide general administrative and operational support to the team.
• Process and track incoming and outgoing parcels through delivery services vendor.
• Follow up on delayed, unsuccessful or missing deliveries when necessary.
• Perform other ad-hoc duties as required.

Requirements

• Experience in administration and customer service will be an advantage.
• Good written and verbal communication skills.
• Comfortable handling email and phone enquiries.
• Good organisational, time-management and follow-up skills.
• Meticulous and able to manage multiple tasks.
• Basic knowledge of Microsoft Office & Google Workspace
• 5.5-day work week, with alternate Saturdays off (Mon-Fri: 9am - 6pm / Alt Sat: 9am - 1pm)

We regret that only shortlisted candidates will be notified.