- Kuala Lumpur Federal Territory Malaysia

工作地点
职位描述
岗位职责
Project: Digital Banking Customer service
Working hours and shift:
* Working Hours: 24/7, rotational shift
* Working Days: Monday – Sunday (5 working days, 2 off days)
Location: Sunway Visio, Sunway Velocity
Key Responsibilities:
* Assist via calls, chat, and email, handling basic such as login issues, navigation, fund transfers, payment inquiries, as well as deposit accounts, credit card services, and fraud/scam-related cases.
* Maintain records, follow policies, and escalate complex cases when needed.
Salary remuneration:
* Basic : RM2,800 – RM3,200 (Depends on the experience)
* KPI up to RM450 (based on performance)
* Night shift allowance up to RM300 per month
Joining date: 12th Oct 2026
Pay: RM3,200.00 - RM3,700.00 per month
Benefits:
Work Location: In person
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