全职 All Day Dining Manager 工作, 薪水, Pan Pacific Hotels Group 公司招聘中 - Ricebowl

Company Description Pan Pacific Hotels Group is a global hospitality company that owns and manages more than 50 hotels, resorts, and serviced suites across over 30 cities in Asia Pacific, North America, Africa, and Europe. Headquartered in Singapore and part of the UOL Group Limited, the company operates three distinct brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. Pan Pacific Hotels and Resorts focuses on delivering sincere, graceful service with a strong commitment to excellence. PARKROYAL COLLECTION emphasizes sustainability and a vibrant lifestyle experience, while PARKROYAL Hotels & Resorts immerses guests in authentic local cultures. Together, these brands offer hospitality professionals diverse career paths in an international, service-driven environment.
Role Description The All Day Dining Manager is a full-time, on-site role based in Malaysia, responsible for overseeing the daily operations of the hotel’s all-day dining restaurant. This includes managing service standards throughout breakfast, lunch, and dinner, supervising and scheduling team members, and ensuring consistent guest satisfaction. The role involves coordinating with kitchen and bar teams on menu execution, promotions, and food safety standards, as well as monitoring inventory, costs, and revenue performance. The All Day Dining Manager will handle guest feedback and service recovery, support training and performance development for team members, and ensure compliance with brand, hygiene, and safety guidelines. Collaboration with other hotel departments is expected to support events, cross-outlet initiatives, and overall restaurant profitability.
Qualifications

• Experience in restaurant or hotel food & beverage management, preferably in all-day dining or casual dining concepts.
• Strong leadership and people management skills, including team coaching, performance feedback, and workforce planning.
• Proficiency in guest service and hospitality standards, with a track record of managing guest expectations and resolving issues effectively.
• Operational knowledge of restaurant service workflows, reservation systems, POS, and basic food safety and hygiene practices.
• Business acumen in budgeting, cost control, menu pricing, and revenue optimization within a restaurant environment.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments and with diverse teams.
• Ability to work flexible hours, including weekends and holidays, in a fast-paced, service-focused environment.
• Relevant diploma or degree in Hospitality Management, Hotel Administration, or a related field is preferred; equivalent experience will be considered.
• Prior experience in international hotel chains or branded restaurants in Malaysia or the wider Asia Pacific region is an advantage.