About the Role
We're looking for a commercially driven, hands-on Key Account Manager to own our business in Johor Bahru. Based on the ground as our sole representative in the South, you'll manage key retail accounts — including major pharmacy and retail partners — alongside our distributor network across the region.
This is a high-ownership role for someone who thrives working independently: driving sales targets, strengthening retail execution, and building the relationships that grow our presence across Southern Malaysia.
What You'll Do
- Own and grow key retail accounts in JB and other strategic partners — drive sales targets, account plans, and business reviews.
- Manage distributor relationships end-to-end: performance, inventory health, replenishment, and issue resolution.
- Plan and execute trade promotions and manage trade spend, tracking ROI and running post-promotion reviews.
- Champion retail execution — regular store visits to ensure availability, pricing, planogram compliance, and merchandising standards.
- Spot and pursue new business opportunities — expanding listings, distribution points, and visibility across JB and the Southern region.
- Track competitor activity and market trends, feeding insights back to HQ to sharpen commercial strategy.
- Act as the company's on-ground lead in JB — coordinating daily operations and reporting performance to HQ.
What You'll Bring
- Diploma or Bachelor's degree in Business, Marketing, Sales, Retail Management, or a related field.
- 8+ years' experience in Key Account Management, Sales, Trade Marketing, or Retail Sales — FMCG, retail, consumer goods, or health & beauty preferred.
- Proven track record managing major pharmacy or retail chains.
- Solid grounding in distributor management — sales performance, inventory, replenishment, and commercial coordination.
- Strong commercial and analytical skills, with sharp negotiation and relationship-building instincts.
- A self-starter who's comfortable owning the JB market independently, with minimal supervision.
- Willingness to travel within JB and the Southern region, with occasional trips to HQ.
- Valid driving licence and own transportation.
Growth Opportunity
As we expand our regional footprint, this role has the potential to grow into broader Southern Region and Singapore-related responsibilities — working closely with our Singapore team as that market develops.
What We Offer
- Competitive base salary + performance incentives
- Career growth with potential regional (Singapore) exposure
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
- When are you able to start?
Location:
Work Location: Hybrid remote in Johor Bahru