全职 Senior Executive (Admission - Discharge) - Healthcare, Up to $5K-- #HTJ 工作, 薪水 up to SGD 3,500, RECRUIT EXPRESS PTE LTD Islandwide (Singapore) 公司招聘中 - Ricebowl

• Establish and review all registration, admission, financial counselling, billing & payment processes, ensuring urgent cases are fast-tracked for immediate admission and/or discharge.
• Review and conduct audit checks on cashier collections, day end closing and daily banking of cash and cheques.
• Prepare Patient Service Officer's duty roster to ensure adequate coverage of all service centres managed by Admission & Discharge.
• Assist staff members with or personally attend to customers' enquiries and feedback. Maintain good rapport with patients, doctors, clinic staff, insurance providers and the general public. Ensure that queries/issues are attended to efficiently within established service standards.
• Manage team members' performance and perform appraisal.
• Run roll calls and staff briefings.
• Manage accounts receivable, refunds, payments to doctors, top up deposits, Medisave/ Medishield/ insurance reimbursements.
• Plan and schedule training programmes of Patient Service Officer in the MediTech Expanse system and SOP compliance. Provide coaching and guidance to new staff.
• Manage the staff roster.
• Manage, track and review Key Performance Indicators for Admission & Discharge.
• Assist in continuous improvement projects.
• Work closely with all stakeholders in the management of patients' journey in the hospital.
• Provide prompt, polite, and attentive service to patients and their next of kin.
• Participate in committees as assigned.
• Perform any other duties as assigned.

Job Requirements

• Diploma or Degree holder.
• At least 2-3 years of experience in admission & discharge in the healthcare sector.

$3.5K to $5K
Office hours

interested candidates, please forward your resume to *************

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)