Job Purpose
Responsible for coordinating the end-to-end customer order fulfilment process from quotation and Sales Order creation through delivery and signed Delivery Order/POD, ensuring accurate and timely execution.
Key Responsibilities
- Prepare customer quotations based on approved pricing and commercial instructions.
- Review customer PO against quotation and agreed commercial terms.
- Create and maintain Sales Orders in the system.
- Coordinate with Sales, Supply Chain, Warehouse and Logistics to fulfil customer orders.
- Monitor open orders and committed delivery dates.
- Coordinate customer requests for delivery changes, partial shipments and rescheduling.
- Prepare Delivery Orders and ensure shipment documentation is complete.
- Coordinate shipment arrangements with logistics providers and customers.
- Provide customers with order and delivery status updates.
- Follow up on signed DO/POD after delivery.
- Maintain accurate customer order and shipment records.
- Provide Finance with required documentation for invoicing.
- Escalate pricing, delivery or commercial issues to the Sales Manager.
- Support periodic sales and order fulfilment reporting.
Requirements
- Diploma/Degree in Business Administration, Supply Chain, Logistics or related field.
- 2–5 years' experience in sales coordination, order processing or customer service.
- Experience in trading/distribution environment preferred.
- Good Excel and ERP/system skills.
- Strong coordination and communication skills.
- Able to manage multiple customer orders and deadlines.
- Good attention to detail.
If you are interested to apply, kindly submit your updated resume in DOC/PDF file
Appreciate if you can include details below in the resume:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
We regret to inform that only shortlisted candidates would be notified
Whatsapp: +************* 138
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- coordinator: 2 years (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person