此职位已关闭，但仍有类似职位开放中。
申请已于2026年10月18日截止。
Patient Service Associate, KTPH @ Home (2 rotating shifts)
National Healthcare Group
发布于1 个月前 • 已于2026年10月18日截止
职位描述
岗位职责
Family Group: Ancillary
MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC
Manage administrative task related to patient enrolment such as performing Financial Counselling/Onboarding Counselling and billing, including dispensing of Vital Sign Monitoring Kits
Schedule home/tele visits and handle phone/email/feedback enquiries from internal and external parties
Coordinate post discharge plans such as collection and arranging of medication delivering, sending of discharge summary to patients, scheduling appointment in EPIC and collection of Vital Sign Monitoring Kit
Provide guidance and support to patient on self-monitoring devices, including selecting of appropriate blood pressure cuff
Assist with coordination with Bed Management Unit for patients requiring diagnostic test/further investigation/care escalation
Collaborate closely with doctors, nurses and therapist on issue relating to home visit and patient services
Perform daily administrative duties including monitoring the incoming referral list in EPIC and performing actualizing and discharge of patient
Perform inventory check on Vital Sign Monitoring Kit
Coordinate on settlement of patients with discharge issues with nursing
(B) GENERAL
Support A & E during exigencies
Work in coordination with other service providers and departments in the discharge of duties
Support corporate activities and community projects
Embrace continuous improvement by suggesting improvement and refining work performance on a daily basis
Assist in other administrative duties as assigned
JOB REQUIREMENTS
(A) Education, Training and Experience
Minimum Diploma Holder
Relevant working experience is preferred
Good communication and interpersonal skills
Possess positive attitude, initiative and keenness to learn
Proficiency in Microsoft office and knowledge of statistics
Able to perform morning and afternoon shifts
(B) Abnormal Physical Working Condition
Be able to respond to emergency recall depending on exigencies of services
MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC
Manage administrative task related to patient enrolment such as performing Financial Counselling/Onboarding Counselling and billing, including dispensing of Vital Sign Monitoring Kits
Schedule home/tele visits and handle phone/email/feedback enquiries from internal and external parties
Coordinate post discharge plans such as collection and arranging of medication delivering, sending of discharge summary to patients, scheduling appointment in EPIC and collection of Vital Sign Monitoring Kit
Provide guidance and support to patient on self-monitoring devices, including selecting of appropriate blood pressure cuff
Assist with coordination with Bed Management Unit for patients requiring diagnostic test/further investigation/care escalation
Collaborate closely with doctors, nurses and therapist on issue relating to home visit and patient services
Perform daily administrative duties including monitoring the incoming referral list in EPIC and performing actualizing and discharge of patient
Perform inventory check on Vital Sign Monitoring Kit
Coordinate on settlement of patients with discharge issues with nursing
(B) GENERAL
Support A & E during exigencies
Work in coordination with other service providers and departments in the discharge of duties
Support corporate activities and community projects
Embrace continuous improvement by suggesting improvement and refining work performance on a daily basis
Assist in other administrative duties as assigned
JOB REQUIREMENTS
(A) Education, Training and Experience
Minimum Diploma Holder
Relevant working experience is preferred
Good communication and interpersonal skills
Possess positive attitude, initiative and keenness to learn
Proficiency in Microsoft office and knowledge of statistics
Able to perform morning and afternoon shifts
(B) Abnormal Physical Working Condition
Be able to respond to emergency recall depending on exigencies of services