- Singapore Singapore
全职 Customer Service Executive 工作, 薪水 up to SGD 3,100, LHYK MARINE PTE LTD 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
Coordination with booking agents or ship operators for status of supply schedule / vessel loading
Collaborate closely with the planner to ensure timely supply and coordination.
Tally overall order received at the end of day to ensure no orders are missed out.
Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
Closing of job orders for billing once job is completed.
Handle customer complaints, provide appropriate solution and alternatives
Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
Other duties as assigned.
Requirements:
Good communication skills (both verbal & written)
Capable to work independently and demonstrate a strong work ethic
Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
Able to analyze processes and identifying areas for improvement
Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
GCE N Level, O Level or Professional Certificate
2-3 years experience in Logistic operations
Proficient in MS Office
5 days work week
Company Transport provided (JE MRT)
Interested candidates, please indicate the following information in your CV for ease of application:
To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
Coordination with booking agents or ship operators for status of supply schedule / vessel loading
Collaborate closely with the planner to ensure timely supply and coordination.
Tally overall order received at the end of day to ensure no orders are missed out.
Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
Closing of job orders for billing once job is completed.
Handle customer complaints, provide appropriate solution and alternatives
Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
Other duties as assigned.
Requirements:
Good communication skills (both verbal & written)
Capable to work independently and demonstrate a strong work ethic
Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
Able to analyze processes and identifying areas for improvement
Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
GCE N Level, O Level or Professional Certificate
2-3 years experience in Logistic operations
Proficient in MS Office
5 days work week
Company Transport provided (JE MRT)
Interested candidates, please indicate the following information in your CV for ease of application:
- Reason for Leaving
- Expected Salary
- Notice Period
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多