全职 SAP, Microsoft Dynamics - AI Practice Lead 工作, 薪水, Panasonic Asia Pacific 公司招聘中 - Ricebowl

Panasonic Digital Asia Pacific (PDAP) is the IT solutions and Professional Services Partner to 63 Panasonic Group companies across the Asia Pacific region (including Australia & New Zealand), operating across seven core business lines.

As a key enabler of Panasonic’s transformation journey, we provide IT leadership, portfolio management, solutions delivery, and IT operations, supported by Centres of Excellence in Singapore, Malaysia, Thailand, and Vietnam.

We deliver reliable and resilient IT services while working closely with Panasonic Operating Companies as a strategic digital partner, driving digital enablement, modernization, and long‑term business value creation across the region, leveraging Panasonic’s scale to innovate and create sustained impact.

Role Summary

The SAP, Microsoft Dynamics & AI Practice Lead is responsible for establishing, leading and continuously developing the organisation’s SAP and Microsoft Dynamics consulting, solution architecture and enterprise AI innovation practice, including a substantive Singapore-based R&D mandate.

The role serves as a senior authority for enterprise business application architecture across SAP S/4HANA, Microsoft Dynamics 365, Power Platform and the integration services connecting these platforms. The incumbent will also lead applied research, experimentation and prototype development using SAP Joule, SAP Business AI, Microsoft 365 Copilot, Microsoft Copilot Studio, Azure AI services and related agent technologies. The incumbent will translate business requirements and R&D hypotheses into pragmatic target architectures and testable prototypes, promote fit-to-standard adoption, govern design quality, and guide delivery teams and implementation partners.

Working directly with the GM, SAP & Microsoft Dynamics COE, the Practice Lead will support service-line growth through customer engagement, presales solutioning, reusable offerings, capability development, workforce planning and delivery governance across APAC. The role will establish an R&D pipeline in Singapore, define measurable innovation outcomes, and progress selected concepts through discovery, proof of concept, pilot validation and transfer into reusable offerings or production-ready solutions.

KEY RESPONSIBILITIES

Practice Strategy, Development and Growth

• Build and mature the SAP and Microsoft Dynamics practice, including its service catalogue, operating model, delivery methods and annual capability roadmap.
• Support the GM in defining strategic priorities, investment requirements, market positioning and measurable practice objectives.
• Develop reusable offerings, solution accelerators, estimation models, templates, reference architectures and delivery playbooks.
• Identify opportunities to extend the service line across ERP, CRM, project operations, field service, low-code automation, data and AI-enabled business applications.
• Contribute to demand forecasting, resource planning, recruitment priorities, succession planning and partner strategy.

Enterprise Solution Architecture

• Lead discovery and architecture workshops to understand business outcomes, process requirements, constraints and non-functional requirements.
• Define current-state, transition-state and target-state architectures spanning SAP S/4HANA, Dynamics 365, Power Platform and surrounding enterprise systems.
• Determine appropriate process and master-data boundaries between platforms, with clear system-of-record ownership and integration responsibilities.
• Promote fit-to-standard, simplification, maintainability, security, scalability and total-cost-of-ownership considerations in solution decisions.
• Chair or participate in architecture reviews and document key decisions, assumptions, dependencies, risks and exceptions.

Microsoft Dynamics 365 Leadership

• Lead solution architecture for Dynamics 365 Sales, Customer Service, Project Operations and Field Service.
• Guide solution design using Dataverse, model-driven apps, Power Apps, Power Automate, Power Pages and Copilot Studio where appropriate.
• Govern configuration, extensions, custom development, data migration, security roles, environments and application lifecycle management.
• Establish Dynamics engineering and quality standards covering solution layering, managed solutions, automated deployment, testing, documentation and supportability.
• Mentor Dynamics functional consultants, technical consultants, developers and integration specialists.

SAP S/4HANA Leadership

• Provide solution architecture leadership for SAP ECC and SAP S/4HANA transformation initiatives across finance, sales, procurement, supply chain, manufacturing, warehouse, projects and service processes.
• Guide adoption of SAP S/4HANA, SAP Fiori, SAP BTP and SAP Integration Suite capabilities in line with enterprise objectives.
• Champion SAP Clean Core principles and ensure extensions are assessed against standard functionality and approved extensibility patterns.
• Guide integration, data, security, development and transition decisions that affect SAP and connected platforms.
• Collaborate with SAP engineering and quality functions on development standards, technical debt, release governance and solution assurance.

Integration, Data and Security Architecture

• Define end-to-end integration principles and reusable patterns across SAP, Microsoft Dynamics and other enterprise platforms.
• Guide use of APIs, events, middleware, batch integration and master-data synchronization based on business criticality and architectural fit.
• Provide direction for Azure Integration Services, SAP Integration Suite, MuleSoft or other approved integration technologies.
• Ensure architecture decisions address identity, access, segregation of duties, privacy, auditability, resilience, performance and supportability.
• Govern data ownership, migration scope, retention, reconciliation and cutover principles across transformation programs.

Presales and Customer Solutioning

• Lead customer discovery sessions, executive workshops, solution demonstrations and architecture presentations.
• Translate customer needs into solution options, transformation roadmaps, high-level designs and implementation approaches.
• Lead or support responses to requests for information, requests for proposal, solution estimates, statements of work and commercial assumptions.
• Identify delivery risks, dependencies, exclusions and prerequisites early during opportunity qualification.
• Act as a trusted advisor to senior business and IT stakeholders throughout the opportunity and delivery lifecycle.
• Own the transition of successful R&D outcomes into repeatable service offerings, reference architectures, reusable components, implementation playbooks, demonstrations and customer pilots.
• Collaborate with SAP, Microsoft, universities, research institutes, start-ups and specialist partners where appropriate to accelerate research, validate approaches and transfer knowledge into the Singapore team.
• Research and prototype agentic workflows, grounded knowledge experiences, retrieval-augmented generation, prompt and context engineering, human-in-the-loop controls, and cross-platform orchestration patterns.
• Create proof-of-concept and minimum viable product solutions that connect AI experiences using SAP Joule, SAP Business AI, Microsoft 365 Copilot, Microsoft Copilot Studio, Azure AI services and AI agents.

REQUIREMENTS

Experience

• Extensive experience in enterprise applications consulting, implementation and solution architecture, normally gained through large or complex transformation programs.
• Demonstrated leadership experience as a Solution Architect, Enterprise Architect, Practice Lead or equivalent senior role.
• Proven delivery experience with Microsoft Dynamics 365 applications, particularly Sales and Project Operations or comparable project-management capabilities.
• Strong SAP ECC and SAP S/4HANA experience, including architecture or solution leadership across multiple functional domains.
• Experience designing integrations and data flows between ERP, CRM, project, service and surrounding enterprise platforms.
• Experience governing system integrators, offshore delivery teams and multi-vendor delivery models.
• Experience supporting presales, opportunity qualification, estimation, proposal development and executive presentations.
• Experience working across multiple countries or business units, preferably within APAC.

Education and Certifications

• Degree in Information Technology, Computer Science, Engineering, Business Information Systems or a related discipline, or equivalent professional experience.
• Relevant Microsoft certification in Dynamics 365, Power Platform or solution architecture is preferred.
• Relevant SAP S/4HANA, SAP BTP, integration or enterprise architecture certification is preferred.

Required Platform & Domain Knowledge

• Microsoft Dynamics 365: Sales, Customer Service, Project Operations, Field Service, Dataverse, environment and solution management.
• Microsoft Power Platform: Power Apps, Power Automate, Power Pages, Copilot Studio, governance and application lifecycle management.
• SAP: SAP ECC, SAP S/4HANA, SAP Fiori, SAP BTP, SAP Integration Suite, Clean Core and approved extensibility patterns.
• Integration: API-led and event-driven integration, middleware, Azure Integration Services, SAP integration technologies, and integration monitoring.
• Architecture: Business, application, data, integration, security and cloud architecture, non-functional requirements, and technical debt management.
• Delivery: Agile and waterfall delivery methodologies, design governance, testing, release management, cutover, hypercare, and application support transition.
• Business Domains: Sales, service, project delivery, finance, procurement, supply chain, manufacturing, and warehouse operations.

Other Requirements

• Ability to work independently with limited direction while maintaining alignment with COE strategy and governance.
• Ability and willingness to travel within the APAC region when required.
• Commitment to ethical conduct, information security, confidentiality and customer obligations.

We regret that only shortlisted candidates will be contacted.