jobs in User Experience Researchers Pte Ltd

全职 Operations Support Engineer 工作, 薪水 up to SGD 8,000, User Experience Researchers Pte Ltd 公司招聘中 - Ricebowl

Operations Support Engineer

User Experience Researchers Pte Ltd

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Key Responsibilities:

  • Perform day-to-day website maintenance, including content updates and minor enhancements.
  • Implement approved system enhancements, including page templates, component updates and feature improvements.
  • Administer and support website content changes on Optical CMS.
  • Monitor website performance and support production issue resolution.
  • Perform defect fixing, preventive maintenance and optimization activities.
  • Support SIT, UAT and post-deployment verification activities.
  • Assist with CMS upgrades, patches and compatibility checks.
  • Respond to and resolve incidents within agreed service levels.
  • Work with the Project Manager to respond to security issues and ensure that they are resolved within the compliance timeframes.
  • Ensure compliance with applicable ICT security requirements, applicable digital service standards, applicable security and technology requirements, data protection and audit requirements.
  • Maintain accurate records of work performed and support reporting requirements.
  • Perform analysis, remediation, testing and closure of vulnerabilities identified through VAPT, security scans, audits and security advisories, and support verification of fixes within required timelines.

Relevant Platform Experience:

  • Hands-on experience with GovTech's Optical CMS, including providing technical operations and maintenance support for websites, troubleshooting, incident resolution, system monitoring, deployments/releases, and implementation of website enhancements, is necessary.
  • Experience supporting Sitefinity or Sitecore websites hosted on the enterprise content website platform will be an added advantage.
  • Experience resolving web application vulnerabilities and VAPT findings, including implementation and verification of remediation measures, will be an added advantage.

Pay: $4,000.00 - $8,000.00 per month

Work Location: In person

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