- Islandwide (Singapore) Singapore

工作地点
职位描述
岗位职责
About the Role
We are seeking an experienced Senior Operations/ Operations Manager (Air Conditioning) to oversee daily ACMV operations, including managing manpower resources for job orders, issuance of equipment and materials for installation work, optimising work processes, improving cost management, identifying innovative technologies, resolving technical issues and handling customer feedback. The role ensures operational efficiency, service quality, cost control, team management and customer satisfaction while maintaining safety and compliance standards.
Key Responsibilities
· Operations Management
o Oversee day-to-day air conditioning service and project operations.
o Plan, schedule, and monitor installation activities.
o Optimize manpower allocation and resource utilization.
o Develop SOPs for installation works.
· Team Leadership& Supervision
o Lead and manage ACMV technicians, supervisors, and support staff.
o Conduct performance evaluations and training programs.
o Ensure team compliance with safety standards and company policies.
o Motivate and develop technical teams for high performance.
· Client & Vendor Management
o Maintain strong relationships with clients.
o Address service complaints and ensure prompt resolution.
· Financial &Administrative Control
o Prepare operational budgets and cost estimates.
o Monitor expenses and control operational costs.
o Ensure accurate documentation and reporting.
· Compliance &Safety
o Ensure compliance with ACMV regulations and safety standards.
o Conduct regular site inspections and safety audits.
o Maintain proper documentation for regulatory requirements.
Qualifications and Requirements
Education & Certifications
Technical Skills
Soft Skills
重要安全守则
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