全职 Brand Operations Executive 工作, 薪水 up to SGD 3,000, DESERT DESSERT 公司招聘中 - Ricebowl

The Brand Operations Executive is responsible for maintaining service excellence, strong product knowledge, and brand consistency at the outlet. This role bridges daily café operations with brand building — ensuring that every customer experience reflects the brand’s core values of quality, warmth, and happiness.

The position requires leadership in front-of-house (FOH) training, customer engagement, and sales performance while supporting in-store branding and product presentation.

Job Responsibilities

Online Sales & Customer Engagement

Train FOH staff on service quality, product knowledge and brand communication

Conduct regular service audits and refreshers to ensure high standards

Engage with customers to provide personalised service and collect feedback

Identify and execute upselling or pairing opportunities to increase sales

Manage product display, cleanliness and consistency of visual merchandising

Supplort implementation of seasonal campaigns, festive displays, and product launches

Monitor daily sales performance and suggest in-store improvements or activities

Work with management to refresh menu items regularly, ensuring freshness and novelty

Job Requirements

Min 2 years' experience in cafe, F&B or retail operations

Strong passion for service excellence and hospitality

Able to train and motivate staff to deliver consistent quality

Good communication and customer engagement skills

Organized, proactive and detail-oriented in operations execution

Basic understanding of branding, merchandising, or marketing is an advantage

Flexible to work on weekends and public holidays

Positive attitude and teamwork mindset