Company Overview
Established in 2009, the company evolved from a second-hand electronics shop to a wholesale distributor specializing in laptop computers and e-commerce sales.
Job Summary
Support office administration and e-commerce operations by managing customer service, order processing, invoicing, data updates, and reporting to ensure smooth business functions and customer satisfaction.
Responsibilities
Deliver friendly and responsive service to internal and external customers and visitors by addressing administrative and logistical requests promptly
Perform office support tasks including maintenance coordination to ensure a well-functioning work environment
Process invoicing and support purchase activities accurately to maintain financial records
Update and maintain data records to support business operations and reporting needs
Manage online e-commerce account sales by coordinating product listings and customer interactions
Coordinate order processing, delivery, and returns to ensure timely and accurate fulfillment of customer orders
Implement e-commerce activities to enhance online sales performance and customer engagement
Monitor website functionality to maintain smooth user experience and operational stability
Oversee fulfillment processes including store pick-up and delivery services to meet customer expectations
Prepare and analyze insights reports based on data to track business performance and inform decision-making
Track and report business outcomes derived from data-driven insights to support strategic planning
Perform ad hoc tasks as required to support business operations and team needs
We establish since 2009, we start off as a 2nd hand shop selling all various 2nd hand used electronic. Along the way we upgrade and convert our trade to laptop computer. After a span of 9 year we are now fully concerntrade in selling and wholesale distributing Laptop computer. we are also into e-commerce