全职 Retail Operations Manager 工作, 薪水 up to MYR 9,000, Rainbow Distribution Johor 公司招聘中 - Ricebowl

Bachelor’s degree in Business Administration, Sales, Retail Management, or related field

Proven successful experience as a retail manager

Strong leadership and customer management abilities

Customer service-oriented with knowledge of business management processes

Excellent communication and interpersonal skills

Strong organizational and planills

Proficiency in English

Skills in retail management software

Willingness to travel frequently

Operational Oversight: Manage daily retail operations, ensuring compliance with company policies while maintaining high standards of customer service and operational efficiency.

Team Leadership: Recruit, train, and develop store staff, fostering a positive work environment that promotes teamwork and professional growth.

Sales Performance: Analyze sales data and performance metrics to identify trends, implement strategies for improvement, and drive sales growth across all locations.

Business Development: Identify and pursue new business opportunities, including partnerships, collaborations, and market expansion strategies.

Retail Expansion: Lead efforts to open new retail locations, coordinating site selection, market research, and operational setup to ensure successful launches.

Inventory Management: Oversee inventory control processes, including stock levels, replenishment, and loss prevention, to maximize profitability and minimize waste.

Customer Experience: Ensure exceptional customer service by implementing best practices and promptly addressing customer concerns.

Visual Merchandising: Collaborate with the merchandising team to create attractive product displays and maintain store aesthetics that enhance the shopping experience.

Budget Management: Assist in the preparation of budgets and monitor expenses to ensure financial targets are met and resources are allocated effectively.

Ad Hoc Projects: Manage various ad hoc projects as assigned by senior management, which may include process improvements, special initiatives, and event planning.

Reporting: Generate regular reports on operational performance, sales, and expansion initiatives for senior management review.