全职 Membership - Registration Assistant 工作, 薪水 up to MYR 3,000, EAGE Asia Pacific Federal Territory 公司招聘中 - Ricebowl

• Ensure all incoming Salesforce enquiries relating to membership, registration and general queries are attended to and resolved within the agreed SLA.
• Manage manual registration and membership activation requests raised by customers and EAGE members.
• Fully understand and advise customers on EAGE’s core products and services.
• Act as frontline support for disputes, complaints, payment issues and dissatisfaction relating to membership and registration procedures.
• Create registration portals using the system in place and administer participant registration levels when required.
• Resolve incoming questions and action requests relating to abstracts and the Technical Programme.

The additional functions listed are:

• Post-event membership activation and management.
• Liaise with Event Managers on discrepancies relating to upcoming events.
• Support registration and membership activation requests from internal regional teams.
• Perform backend-office administration.
• Review abstract formats for selected EAGE main events.
• Handle ad-hoc operational tasks under strict deadlines.
• Gatekeep processes to ensure they remain within EAGE policies, guidelines and guardrails.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Professional development
• Work from home

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)