We are looking for a Sales Assistant to support daily retail operations, provide excellent customer service, and contribute to achieving store sales targets.
What You'll Be Doing
- Welcome customers and provide a professional and positive in-store experience.
- Understand customers’ needs and recommend suitable products.
- Develop strong knowledge of the brand, products, and current collections through provided training.
- Explain product features and information clearly to customers.
- Support the sales process and work towards achieving individual and store sales targets and KPIs.
- Build positive relationships with new and existing customers and provide ongoing customer service.
- Support visual merchandising activities and ensure products are presented according to store guidelines.
- Maintain a clean, organized, and presentable retail environment.
- Keep updated on relevant market trends, products, and competitor activities.
- Perform other retail and customer service duties as required.
What We're Looking For
- Previous experience in retail sales, customer service, fashion, beauty, lifestyle, or luxury retail would be an advantage.
- Strong communication and interpersonal skills.
- Customer-focused with an interest in sales and delivering good service.
- Comfortable approaching and assisting customers.
- Able to work towards sales targets and KPIs.
- Able to work independently and as part of a retail team.
- Willing to work according to the store's operating schedule, including weekends or public holidays where required.
Work Location: On the road