The temp will support Programmes Implementation and Management team in the following areas:
What You Will Be Working On
Liaise with programme partners on survey returns and analyse survey results
Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
Verify and validate claims documentation submitted by programme partners to ensure compliance
Check for multiple programme enrolments by the same client to prevent double funding
Check for blacklisted individuals to prevent programme enrolment
Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
Run Robotic Process Automation bots and other automation tools
Create jobseeker profiles in the system
Conduct evidence checks on claims by programme partners
Engage jobseekers at career events to verify programme eligibility and book coaching appointment
Prepare and present reports and updates to Management
What We Are Looking For
Proficient in using AI tools such as Pair and SmartCompose
Proficient in using automation tools such as Plumber to manage workflows
Proficient in using Microsoft Excel to manage data
Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners
Experience with data visualisation or RPA skills is an advantage
Detail-oriented
Able to work independently, yet collaboratively with internal and external stakeholders
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out ************* for details on the CSP.