全职 CUSTOMER SERVICES CUM ADMIN 工作, 薪水 up to MYR 3,500, Vvinners Technology 43300 公司招聘中 - Ricebowl

Minimum SPM, Diploma, or equivalent qualification.

Fresh graduates are welcome to apply.

Previous experience in customer service, administration, sales support, or a related field is an added advantage.

Good communication and interpersonal skills.

Able to communicate professionally via WhatsApp and phone calls.

Basic computer skills and familiarity with Microsoft Word and Excel.

Good organizational skills with strong attention to detail.

Able to manage documents, data entry, and customer records accurately.

Able to multitask, priorities tasks, and meet deadlines.

Responsible, proactive, and willing to learn.

Comfortable working in a team and supporting different departments when required.

Experience with social media platforms such as Facebook, TikTok, or Instagram is an added advantage.

Able to handle customer information and documents with confidentiality.

Good command of English and Bahasa Malaysia. Other languages are an added advantage.

Respond to customer enquiries through WhatsApp and phone calls professionally and promptly.

Organize, verify, maintain, and file employer and domestic helper documents.

Update customer records, CRM systems, tracking sheets, and follow-up information accurately.

Follow up on pending cases, interviews, documentation, and application progress.

Coordinate and arrange video interviews between customers and domestic helpers.

Perform general administrative duties, data entry, and document preparation.

Assist in preparing biodata, quotations, invoices, and other related documents.

Assist in filming, creating, editing, and publishing content on Facebook, TikTok, and Instagram.

Support the Sales Team with customer follow-ups, appointment arrangements, and coordination.

Ensure customer information and case records are updated accurately and on time.

Perform other duties as assigned by management.