全职 Senior Procurement Analyst 工作, 薪水, HFG Insurance Recruitment Federal Territory 公司招聘中 - Ricebowl

1. Procurement Operations & Vendor Management

• Manage day-to-day procurement operations, including Purchase Requisitions (PR), Purchase Orders (PO), supplier onboarding, vendor management, and procurement-related queries.
• Support the onboarding and migration of new Local Business Units (LBUs) into the shared services operating model.
• Ensure procurement activities comply with company policies, standard operating procedures (SOPs), delegated authority guidelines, and relevant regulatory requirements.
• Coordinate supplier master data management and ensure vendor information is accurate, complete, and compliant.
• Support contract administration, including contract repository management, publication, renewal tracking, and documentation governance.
• Provide procurement process and systems training to business users, suppliers, and stakeholders.
• Provide Level 0 and Level 1 support for Coupa Core, Coupa Supplier Portal (CSP), and other procurement platforms.

2. Performance Monitoring & Reporting

• Prepare monthly, quarterly, and ad-hoc operational performance reports, dashboards, and scorecards.
• Monitor key performance indicators (KPIs), identify operational trends, and highlight areas for improvement.
• Support regular service review meetings and governance discussions with internal stakeholders.
• Provide insights and recommendations to improve service delivery, operational efficiency, and stakeholder satisfaction.

3. Procurement Systems & Process Improvement

• Identify opportunities to enhance procurement processes, workflows, systems, and internal controls.
• Support system enhancements, digital transformation initiatives, and automation projects.
• Coordinate system change requests, user acceptance testing (UAT), and post-implementation activities.
• Work closely with Procurement, Finance, Business, and Technology teams to gather requirements and implement system improvements.
• Maintain process documentation, system guides, and training materials to support operational effectiveness.

4. Issue Resolution, Risk & Governance

• Investigate, troubleshoot, and coordinate the resolution of procurement system and operational issues.
• Conduct root cause analysis and recommend corrective and preventive actions to minimize recurring issues.
• Work collaboratively with internal stakeholders and external vendors to ensure timely issue resolution and business continuity.
• Ensure compliance with procurement governance frameworks, policies, internal controls, and audit requirements.
• Support internal and external audits by providing relevant documentation, evidence, and process walkthroughs.
• Contribute to continuous improvement initiatives to enhance procurement service quality and operational excellence.

What We're Looking For

Education

• Bachelor's Degree in Finance, Accounting, Business Administration, Supply Chain Management, or a related discipline.

Experience

• 3–5 years of relevant experience in procurement operations, finance operations, business support, shared services, or a related field.
• Experience in a shared services or regional operating environment supporting multiple business units, countries, or functions will be an advantage.
• Exposure to procurement or finance systems such as Coupa, Oracle, or other enterprise platforms is preferred.
• Experience supporting process improvement initiatives, system enhancements, or operational projects is an added advantage.
• Good understanding of operational governance, internal controls, and continuous improvement practices.

Skills & Competencies

• Basic understanding of procurement, finance, or business operations processes.
• Strong analytical, problem-solving, and organizational skills.
• Good verbal and written communication skills, with the ability to engage stakeholders at different levels.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Knowledge of Power BI or other reporting tools will be an advantage.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• A collaborative team player with a proactive mindset and strong attention to detail.