jobs in S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED

全职 Operations - Data Support Assistant 工作, 薪水 up to SGD 3,850, S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED East Region (Singapore) 公司招聘中 - Ricebowl

Operations - Data Support Assistant

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED

Pasir Ris, East Region (Singapore)

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工作地点

  • Pasir Ris East Region (Singapore) Singapore

职位描述

岗位职责

Job Summary

We are looking for a detail-oriented and analytical Operations & Data Support Assistant to join our team at Changi Airfreight Centre. The successful candidate will support daily operational reporting, KPI monitoring and data management. You will assist in collecting and analysing operational date, preparing reports and maintaining performance dashboards to support the team in monitoring business performance and improving operational efficiency.

Job Description

KPI Monitoring: Assist in tracking key performance indicators (KPIs), monitoring operational performance and updating performance records.

Data Collection & Management: Collect, organise and verify operational data from various sources to ensure accuracy and completeness.

Dashboard & Report Preparation: Assist in preparing and maintaining performance dashboards and regular reports using relevant data visualisation tools.

Data Analysis: Review operational data to identify trends, highlight performance gaps and support the preparation of management reports.

Stakeholder Coordination: Liaise with department heads and relevant teams to gather information, follow up on outstanding matters and provide operational reporting support.

Complaint Follow-up & Escalation: Monitor daily customer and overseas complaints, follow up tp ensure timely resolution and escalate outstanding issues when necessary.

Requirements

Diploma or higher qualification in any discipline.

At least 1 year of relevant experience in administrative support, data management or operations support would be an advantage.

Basic knowledge of Microsoft Excel and data reporting.

Good analytical, communication and coordination skills.

Detail-oriented, organised and able to follow up on outstanding matters independently.

Working Location

SATS Airfreight Terminal Core A, 81 Airport Cargo Road, Singapore 819459

Working Hours

5.5 day work week

Monday to Friday: 9.00am to 6.00pm

Saturday: 9.00am to 12.00pm

SF was established in Shunde, Guangdong Province in 1993. On December 12, 2016, SF was approved to be listed in A-Share stock market by the China Securities Regulatory Commission; on February 24, 2017, SF had been officially renamed to SF Holding (SZSE: 002352) .

SF is one of the leading integrated express logistics service providers in China. After years of development, SF has built up a preliminary level of capability for providing customers with one-stop integrated logistics solutions including warehousing management, sales forecasting, big data analysis, and financial management.

SF is an intelligent logistics provider with the advantage of network scale.SF has built an integrated logistics networks of “Aviation Network”, “Ground Network” and “Information Network”, after years of concentration at business operation, and forward-looking strategic planning.

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