Job Description
Join Absolute Kinetics Consultancy (AKC) and be part of our growing team. We are looking for a friendly and proactive Client Engagement Executive to look after our clients, keep in regular contact and help them find the right courses and training solutions.
Key Responsibilities
- Be a main point of contact for corporate and individual clients
- Respond to client enquiries and follow up promptly
- Keep in regular contact with clients to understand their training needs and upcoming plans
- Recommend suitable courses and training solutions
- Support clients with course registrations, bookings and confirmations
- Prepare quotations, course proposals and client documents
- Encourage repeat bookings and referrals from existing clients
- Coordinate with internal teams and trainers to meet client requirements
- Keep client records and interactions accurate in CRM
- Handle client feedback and concerns professionally
- Assist with other client-related duties as required
Requirements
- Good communication and interpersonal skills
- Friendly, professional and service-minded
- Proactive, organised and attentive to details
- Good follow-up and relationship-building skills
- Comfortable using CRM systems and digital tools
- Able to work independently and as part of a team
- Experience in client servicing, account management or sales would be an advantage
- Training will be provided
What We Offer
- Training and guidance
- Career growth opportunities
- Exposure to client engagement, account management and corporate training
Employment Type: Full-Time Location: Singapore
Apply now and join AKC!