Monitor aircraft entertainment and connectivity systems to ensure optimal availability, operational reliability and service performance.
Investigate system failures, provide technical recommendations and coordinate timely rectification of recurring and critical defects.
Collaborate with maintenance providers to prioritise corrective and preventive maintenance activities, ensuring effective resource allocation and minimal operational disruptions.
Analyse system performance data, identify defect trends and implement improvement initiatives to enhance equipment reliability and reduce recurring failures.
Liaise with equipment manufacturers, technical service providers and maintenance teams to resolve complex technical issues and facilitate system recovery.
Oversee technical support activities, coordinate task assignments, manage critical service requirements and provide regular performance updates to management.
Requirements:
Degree in Engineering
Preferably 1–2 years of experience in airline operations, aircraft maintenance or a related aviation environment.
Willing and able to work rotating shifts to support aircraft operational and maintenance schedules.
Account Manager: Kerwin Tan Kai Bin (R1331624) ************* EA16S8107