全职 CUSTOMER SERVICE EXECTIVE 工作, 薪水 up to MYR 2,300, Nisafety Johor 公司招聘中 - Ricebowl

• Handle customer enquiries through phone calls, WhatsApp, emails and other company communication platforms.
• Provide information and explanations regarding services offered by Nisafety Consultancy.
• Handle customer complaints, feedback and requests, ensuring proper follow-up and resolution.
• Follow up with customers regarding quotations, service bookings, training arrangements and job status.
• Coordinate customer-related matters with the Sales, Admin, Accounts and Technical Teams.
• Maintain and update customer records and information in the company's system.
• Ensure all customer enquiries are responded to accurately and within the stipulated timeframe.
• Develop and maintain product and service knowledge to ensure accurate information is provided to customers.
• Prepare daily or weekly reports on customer enquiries, complaints and follow-up activities.
• Perform other duties and responsibilities as assigned by Management from time to tim

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

• Additional leave
• Company car
• Flexible schedule
• Free parking
• Health insurance
• Meal provided
• Professional development

Work Location: In person