- 3 Jalan Pinang 50450 Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450
Full Time Client Service Specialist Jobs, salary up to MYR 4,500 in Ricebowl Malaysia 50450 Bandar Kuala Lumpur - Ricebowl
MYR3,000 - MYR4,500 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Fresh Graduates
Be an early applicant!
Posted
16 days ago • Closing
4 Feb 2027
Be an early applicant!
Share
Save
Working Location
Job Description
Requirements
拥有 Diploma 或以上学历，科系不限。
有 2 年以上 Customer Success、Customer Service、Account Management 或相关工作经验。
喜欢跟人聊天，也喜欢帮助别人解决问题。
不害怕打电话，反而觉得很多事情，一个电话比十封 Email 更快解决。
懂得建立关系，不只是回复顾客的问题，更希望顾客记得你。
能够用英文、中文和马来文与顾客沟通。
遇到问题不会慌，反而会开始想：「好，那接下来怎么解决？」
Responsibilities
通过电话、WhatsApp、Email 等方式和顾客联系，让每一次沟通都有温度
主动关心顾客的使用情况，展现满满的爱心与关心
带着顾客认识铁饭网，从注册帐号、刊登工作，到学会把平台用好用满
当顾客遇到问题时，陪他们一起找解决方法
如果发现顾客有更适合的方案，也会适时介绍给 Sales Team，让他们获得更好的服务
和不同部门一起合作，因为好的 Customer Experience，从来不是一个人完成的
每一位顾客都不一样，所以每天都会遇到新的挑战，也会学到新的东西
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- Medical Insurance
- Performance Bonus
- Allowance Provided
- Sport Allowance
- Optical Allowance
- Team Building
How to get to this company by public transport?
50450 Bandar Kuala Lumpur
Nearby Public Transportation
MRT - CONLAY
0.2 km
MRT - PERSIARAN KLCC
0.5 km
MRL - RAJA CHULAN
0.7 km
LRT - KLCC
0.8 km
LRT - AMPANG PARK
0.8 km
MRT - AMPANG PARK
0.8 km
MRT - BUKIT BINTANG
1.0 km
MRL - BUKIT BINTANG
1.0 km
MRT - TUN RAZAK EXCHANGE
1.2 km
MRL - IMBI
1.4 km
MRL - BUKIT NANAS
1.4 km
LRT - KAMPUNG BARU
1.5 km
LRT - DAMAI
1.6 km
LRT - DANG WANGI
1.7 km
MRL - HANG TUAH
1.8 km
LRT - HANG TUAH
1.8 km
MRT - RAJA UDA
1.8 km
LRT - PLAZA RAKYAT
1.9 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More