Job Summary
You will welcome and assist guests, manage karaoke room bookings and orders, maintain cleanliness, and support daily outlet operations to ensure a smooth and pleasant customer experience.
Responsibilities
- Greet and assist guests to create a friendly and welcoming environment
- Manage karaoke room bookings and arrangements to optimize customer satisfaction
- Respond to customer enquiries promptly and professionally
- Accurately take and process food and beverage orders using the POS system
- Serve food and beverages promptly while maintaining high service standards
- Maintain cleanliness and readiness of karaoke rooms, equipment, and common areas
- Perform daily opening and closing duties to support outlet operations
- Handle customer requests and feedback with professionalism and care
- Collaborate effectively with team members and work independently as needed
Preferred competencies and qualifications
- Minimum secondary school education or equivalent
- Basic English communication skills to interact with customers and team members
- Willingness to work shifts, weekends, and public holidays to meet operational needs
- Basic knowledge of POS systems to assist in order processing
- Friendly, responsible, and customer-oriented attitude to enhance guest experience
Other Information
Benefits
- 5-day work week
- Training provided
- No prior experience required
- Friendly and supportive working environment
- Convenient workplace location in Chinatown, Singapore