Job requirements and qualifications
- At least SPM / Diploma or equivalent qualification.
- Fresh graduates are welcome (depending on company requirements).
- Good communication skills in English and Bahasa Malaysia.
- Basic computer skills (Microsoft Word, Excel, email).
- Good problem-solving and interpersonal skills.
- Ability to handle customer complaints professionally.
- Friendly, patient, and positive attitude.
- Ability to work independently and in a team.
- Willingness to work shifts, weekends, or public holidays if required.
2. Key responsibilities
- Handle customer inquiries through phone calls, emails, and live chat.
- Assist customers with complaints, requests, and concerns.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and professionally.
- Maintain good customer relationships and satisfaction.
- Record customer interactions in the company system.
- Follow company policies and service procedures.
interested candidate pls email your resume at *************
Pay: RM1,700.00 - RM2,200.00 per month
Work Location: In person