Provide end-to-end case management for clients and their families under the FITRAH Case Management (FCM) programme, including assessment, intervention planning, monitoring and case documentation.
Collaborate with relevant prison officers and FITRAH volunteers to deliver coordinated and holistic support that addresses clients' reintegration needs.
Conceptualise, plan and organise programmes and activities, including liaising with internal and external stakeholders on programme implementation matters.
Support research, data collection and evaluation efforts to assess programme effectiveness and inform service improvements.
Participate in organizational initiatives and cross-team support, as required.