- Geylang Southeast (Singapore) Singapore
全职 Assistant Care Manager (Active Ageing Center) 工作, 薪水 up to SGD 4,500, Geylang East Home For The Aged Southeast (Singapore) 公司招聘中 - Ricebowl
Assistant Care Manager (Active Ageing Center)
Geylang East Home For The Aged
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Job Summary
The Assistant Care Manager assists in providing operational leadership and care coordination for the Active Ageing Centre (AAC) to support seniors ageing well in place with dignity, in alignment with Ministry of Health (MOH) and AIC Age Well SG objectives. This role oversees day-to-day programme execution, client assessment, case management, and team supervision, while ensuring compliance with funding, reporting, and quality assurance standards.
Key Responsibilities
Operational Leadership & Governance
Support the Senior Care Manager in executing daily centre operations and annual strategic plans aligned with MOH and AIC service agreements.
Maintain adherence to regulatory standards, funding conditions, safety protocols, and emergency/crisis management procedures.
Assist with operational reporting, budget monitoring, procurement, and maintaining audit readiness.
Programme Delivery & Care Coordination
Oversee the design, scheduling, and execution of active ageing programmes across core domains: Physical, Cognitive, Social, Learning, and Volunteerism.
Lead client intake, screening (e.g., CST/interRAI assessments), case coordination, and early risk detection for seniors with emerging social, physical, or mental health needs.
Facilitate integration with Community care partners, healthcare institutions, and social service partners to enable smooth care pathways.
Track programme attendance, participant satisfaction, and outcomes to recommend continuous service improvements.
Community Engagement & Outreach
Drive community outreach initiatives, block visits, and neighbourhood engagement activities to achieve senior recruitment targets and Ground-Up Initiatives (GUIs).
Support volunteer management processes, including volunteer recruitment, orientation, deployment, and recognition.
Build and maintain positive working relationships with community partners and local agencies.
Team Supervision & Staff Development
Assist in supervising, guiding, and mentoring junior programme staff and care staff to foster a high-performing and collaborative team culture.
Provide practice guidance and support staff training and development needs.
Data Management & Administration
Ensure accurate documentation of client data in relevant management databases and client management systems in strict compliance with PDPA guidelines.
Compile daily operational metrics, attendance logs, and evaluation reports for internal leadership and external agencies (AIC/MOH).
Requirements
Qualifications
Degree or Diploma in Social Work, Gerontology, Psychology, Nursing, Community Development, or related Social Sciences / Allied Health disciplines.
Experience & Skills
Experience:
Minimum 2 to 5 years of experience in eldercare, community development, or healthcare settings, with at least 1–2 years in a supervisory or senior operational role (preferably within an AAC or eldercare centre).
Sector Knowledge:
Familiarity with MOH/AIC service guidelines, community screening tools, and eldercare ecosystems.
Competencies:
Strong team coordination, case management, problem-solving, and communication skills.
Technical Proficiency:
Proficient in Microsoft Office and client/data management software tools. Experience with interRAI assessments is an advantage.
Languages:
Proficiency in English and Mandarin (and/or local dialects) is preferred to engage effectively with senior populations.
Geylang East Home For The Aged (GEHA)
Founded in 1978
Charity Registration Number: 0342
ROS 165/2001 WEL
IPC NO. 000389
Managed fully by a team of dedicated volunteers
It has been providing many needy elderly with a place of comfort since 1978.
Depend on donations from well-wishers and the public
Besides receiving nominal fee from service users, we organized events and activities for funds to defray expenses
Vision
To promote a community spirit of helping out one another, and encourage the extension of one’s love
for their kith and kin, to the people and environment around them.
Mission
To improve the quality of life of the elderly through the effective use of available resources; thereby fulfilling the “ageing in place” philosophy of Geylang East Home For The Aged.
The following are the programmes / services provided by the GEHA
1.
Blk 97, Geylang East Home for the Aged (Sheltered Home):
A residential home to the needy old folks
To-date, we have a total of 37 home residents, consisting of 22 males and 15 females.
2.
Blk 96, Geylang East Senior Care Centre (SCC):
A place which provides integrated day care facilities in one convenient location.
(1) Maintenance Day Care provides day care (social activities and meals) for seniors while their
caregivers are at work
(2) Rehabilitation Day Services for residents who require rehabilitation services to improve muscle
strength, balance, endurance and fine motor skills.
(3) Dementia Day Care provides structured group and individual activities for person diagnosed
with mild and moderate dementia
3.
Blk 98, Geylang East Active Ageing Centre (AAC)
The Centre will serve as a go-to point for all seniors in the community and provide an “ABC”
suite of services:
-
A
ctive ageing
-
B
efriending and buddying
Information and referral to
C
are services
The Assistant Care Manager assists in providing operational leadership and care coordination for the Active Ageing Centre (AAC) to support seniors ageing well in place with dignity, in alignment with Ministry of Health (MOH) and AIC Age Well SG objectives. This role oversees day-to-day programme execution, client assessment, case management, and team supervision, while ensuring compliance with funding, reporting, and quality assurance standards.
Key Responsibilities
Operational Leadership & Governance
Support the Senior Care Manager in executing daily centre operations and annual strategic plans aligned with MOH and AIC service agreements.
Maintain adherence to regulatory standards, funding conditions, safety protocols, and emergency/crisis management procedures.
Assist with operational reporting, budget monitoring, procurement, and maintaining audit readiness.
Programme Delivery & Care Coordination
Oversee the design, scheduling, and execution of active ageing programmes across core domains: Physical, Cognitive, Social, Learning, and Volunteerism.
Lead client intake, screening (e.g., CST/interRAI assessments), case coordination, and early risk detection for seniors with emerging social, physical, or mental health needs.
Facilitate integration with Community care partners, healthcare institutions, and social service partners to enable smooth care pathways.
Track programme attendance, participant satisfaction, and outcomes to recommend continuous service improvements.
Community Engagement & Outreach
Drive community outreach initiatives, block visits, and neighbourhood engagement activities to achieve senior recruitment targets and Ground-Up Initiatives (GUIs).
Support volunteer management processes, including volunteer recruitment, orientation, deployment, and recognition.
Build and maintain positive working relationships with community partners and local agencies.
Team Supervision & Staff Development
Assist in supervising, guiding, and mentoring junior programme staff and care staff to foster a high-performing and collaborative team culture.
Provide practice guidance and support staff training and development needs.
Data Management & Administration
Ensure accurate documentation of client data in relevant management databases and client management systems in strict compliance with PDPA guidelines.
Compile daily operational metrics, attendance logs, and evaluation reports for internal leadership and external agencies (AIC/MOH).
Requirements
Qualifications
Degree or Diploma in Social Work, Gerontology, Psychology, Nursing, Community Development, or related Social Sciences / Allied Health disciplines.
Experience & Skills
Experience:
Minimum 2 to 5 years of experience in eldercare, community development, or healthcare settings, with at least 1–2 years in a supervisory or senior operational role (preferably within an AAC or eldercare centre).
Sector Knowledge:
Familiarity with MOH/AIC service guidelines, community screening tools, and eldercare ecosystems.
Competencies:
Strong team coordination, case management, problem-solving, and communication skills.
Technical Proficiency:
Proficient in Microsoft Office and client/data management software tools. Experience with interRAI assessments is an advantage.
Languages:
Proficiency in English and Mandarin (and/or local dialects) is preferred to engage effectively with senior populations.
Geylang East Home For The Aged (GEHA)
Founded in 1978
Charity Registration Number: 0342
ROS 165/2001 WEL
IPC NO. 000389
Managed fully by a team of dedicated volunteers
It has been providing many needy elderly with a place of comfort since 1978.
Depend on donations from well-wishers and the public
Besides receiving nominal fee from service users, we organized events and activities for funds to defray expenses
Vision
To promote a community spirit of helping out one another, and encourage the extension of one’s love
for their kith and kin, to the people and environment around them.
Mission
To improve the quality of life of the elderly through the effective use of available resources; thereby fulfilling the “ageing in place” philosophy of Geylang East Home For The Aged.
The following are the programmes / services provided by the GEHA
1.
Blk 97, Geylang East Home for the Aged (Sheltered Home):
A residential home to the needy old folks
To-date, we have a total of 37 home residents, consisting of 22 males and 15 females.
2.
Blk 96, Geylang East Senior Care Centre (SCC):
A place which provides integrated day care facilities in one convenient location.
(1) Maintenance Day Care provides day care (social activities and meals) for seniors while their
caregivers are at work
(2) Rehabilitation Day Services for residents who require rehabilitation services to improve muscle
strength, balance, endurance and fine motor skills.
(3) Dementia Day Care provides structured group and individual activities for person diagnosed
with mild and moderate dementia
3.
Blk 98, Geylang East Active Ageing Centre (AAC)
The Centre will serve as a go-to point for all seniors in the community and provide an “ABC”
suite of services:
-
A
ctive ageing
-
B
efriending and buddying
Information and referral to
C
are services
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