全职 Operations Executive 工作, 薪水, Chillax2u.com Federal Territory 公司招聘中 - Ricebowl

Company Description Chillax is a comprehensive B2B platform that offers a wide range of services through a single, user-friendly interface. The platform streamlines booking processes, making it easy for businesses and their clients to manage service requests efficiently. Chillax uses a rigorous recruitment and evaluation process to ensure that all service providers deliver consistently high-quality service. Its diverse offerings include part-time cleaning, private transportation, roadside assistance, and home maintenance solutions. By partnering with Chillax, businesses gain access to an extensive selection of services, simplified bookings, and reliable service delivery.
Role Description The Operations Executive role is a full-time, on-site position based in WP. Kuala Lumpur. This role focuses on overseeing day-to-day operational activities, including coordinating service bookings, monitoring service delivery, and ensuring service providers meet quality standards. The Operations Executive will track key operational metrics, identify process bottlenecks, and support continuous improvement initiatives to enhance efficiency. The role involves close collaboration with internal teams and external partners to resolve operational issues, manage schedules, and maintain accurate records in the platform. This position also includes handling customer and partner inquiries, escalating issues when necessary, and supporting the implementation of new operational policies and procedures.
Qualifications

• Candidates should possess strong Operations and Operations Management skills, with experience in coordinating and optimizing daily workflows.
• Candidates should possess excellent Communication and Interpersonal Skills to collaborate with internal teams, service providers, and business clients.
• Candidates should possess solid Analytical Skills to interpret data, identify trends, and recommend operational improvements.
• Experience in service-based or platform-based businesses, especially in B2B environments, is beneficial.
• Ability to work on-site in WP. Kuala Lumpur, manage multiple tasks, and adapt to a fast-paced environment.
• Proficiency with basic office software and digital tools; familiarity with operations or CRM systems is an advantage.
• Relevant diploma or degree in Business, Operations, or a related field is preferred, or equivalent professional experience.