An experienced MES Support Application Engineer providing Level 2 - Level 3 support for Manufacturing Execution Systems (MES) and related manufacturing applications. The role will be responsible for ensuring system stability, troubleshooting complex application issues, supporting system enhancements, and working closely with production, warehouse, and IT teams to drive operational excellence.
Responsibilities
Deliver Level 2 - Level 3 technical support for MES and related manufacturing applications to maintain operational continuity
Monitor and maintain system stability to ensure uninterrupted manufacturing execution processes
Diagnose and resolve complex application issues through root cause analysis and effective troubleshooting
Implement and support system enhancements to improve MES functionality and user experience
Collaborate with production, warehouse, and IT teams to align MES operations with business objectives and drive operational excellence
Apply knowledge of manufacturing processes, shopfloor operations, and warehouse systems to optimize MES support
Utilize SQL and relational database skills to query, debug, and troubleshoot application data issues
Follow software development lifecycle (SDLC), change management, testing, and deployment procedures to ensure quality system updates
Work independently in a fast-paced manufacturing environment, managing multiple priorities and delivering timely solutions
Required competencies and certifications
Bachelor’s Degree in Information Technology, Computer Science, Computer/Electrical Engineering, or related discipline
5 years of experience supporting MES, manufacturing applications, or production systems
Strong understanding of manufacturing processes, shopfloor operations, and warehouse systems
Hands-on experience with MES, ERP, WMS, or other manufacturing-related applications
Proficient in SQL, relational databases, debugging, and application troubleshooting
Familiarity with software development lifecycle (SDLC), change management, testing, and deployment processes
Progression to team lead role would be the possibility for a successful hire.
Ability to work independently in a fast-paced manufacturing environment
EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)
EA Registration No. R1873450 (Jyoti Kumari)
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PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
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