Role Description
We are seeking a Clinic Assistant / Healthcare Assistant / Therapy Assistant to support daily operations and assist qualified healthcare professionals with patient care and therapy activities. You will help prepare treatment areas, coordinate appointments, and support patients within your training and assigned responsibilities.
Key responsibilities include:
- Welcome patients, manage registration, and coordinate appointments.
- Maintain accurate patient records and handle information confidentially.
- Prepare consultation rooms, treatment areas, equipment, and supplies.
- Assist healthcare professionals during consultations and therapy sessions as directed.
- Support patient mobility, comfort, and routine care within your training.
- Guide patients through prescribed exercises or activities under professional supervision.
- Follow infection prevention procedures and maintain a clean environment.
- Monitor supplies and assist with stock replenishment.
- Report patient concerns or changes promptly to the supervising professional.
Qualifications
- Secondary school qualification, healthcare certificate, or relevant diploma, depending on assigned duties.
- Experience in a clinic, healthcare, caregiving, or therapy setting is an advantage.
- A caring, patient, and respectful approach to supporting patients.
- Strong communication, teamwork, and organizational skills.
- Ability to follow instructions and recognize when to seek professional assistance.
- Basic computer skills for appointment scheduling and record management.
- Commitment to patient confidentiality, hygiene, and safe working practices.
- Relevant care support, first aid, or basic life support training is an advantage.