- Singapore
全职 Sales Support Coordinator (West) 工作, 薪水 up to SGD 4,500, Corestaff Pte Ltd 公司招聘中 - Ricebowl
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Job Summary
Our client is an established food manufacturing and distribution company seeking an experienced
Senior Sales Support Executive
to manage customer orders and support the daily coordination of the Sales Support team.
Responsibilities
Manage end-to-end customer orders, including order processing, amendments, returns and exchanges.
Coordinate closely with Operations, warehouse and other internal departments to ensure accurate and timely order fulfilment.
Handle customer enquiries, delivery issues, billing matters and service escalations.
Process debit and credit notes and maintain accurate customer and order records.
Support and guide junior Sales Support team members in their daily work.
Assist with work scheduling, manpower allocation and daily task coordination.
Monitor Sales Support performance and prepare relevant operational reports.
Identify recurring service or operational issues and support process improvement initiatives.
Maintain good working relationships with customers and internal stakeholders.
Requirements
Diploma or Degree in Business, Supply Chain, Logistics or a related discipline.
Relevant experience in
Customer Service, Order Management, Sales Support or Customer Operations
.
Strong hands-on experience in
order processing and order fulfilment
.
Experience guiding junior staff, coordinating workload or supporting team operations will be advantageous.
Proficient in ERP or order management systems.
Experience in
food manufacturing, FMCG, distribution or other manufacturing environments
will be advantageous.
Strong communication, coordination and problem-solving skills.
Process-driven, organised and comfortable working in a fast-paced operational environment.
Comfortable providing occasional Saturday and Public Holiday support when required, with time off provided accordingly.
We regret to inform you that only shortlisted candidates will be notified.
Yong Seng Khoon (SK)
Registration Number:
R26162582
EA License Number:
18C9027
Our client is an established food manufacturing and distribution company seeking an experienced
Senior Sales Support Executive
to manage customer orders and support the daily coordination of the Sales Support team.
Responsibilities
Manage end-to-end customer orders, including order processing, amendments, returns and exchanges.
Coordinate closely with Operations, warehouse and other internal departments to ensure accurate and timely order fulfilment.
Handle customer enquiries, delivery issues, billing matters and service escalations.
Process debit and credit notes and maintain accurate customer and order records.
Support and guide junior Sales Support team members in their daily work.
Assist with work scheduling, manpower allocation and daily task coordination.
Monitor Sales Support performance and prepare relevant operational reports.
Identify recurring service or operational issues and support process improvement initiatives.
Maintain good working relationships with customers and internal stakeholders.
Requirements
Diploma or Degree in Business, Supply Chain, Logistics or a related discipline.
Relevant experience in
Customer Service, Order Management, Sales Support or Customer Operations
.
Strong hands-on experience in
order processing and order fulfilment
.
Experience guiding junior staff, coordinating workload or supporting team operations will be advantageous.
Proficient in ERP or order management systems.
Experience in
food manufacturing, FMCG, distribution or other manufacturing environments
will be advantageous.
Strong communication, coordination and problem-solving skills.
Process-driven, organised and comfortable working in a fast-paced operational environment.
Comfortable providing occasional Saturday and Public Holiday support when required, with time off provided accordingly.
We regret to inform you that only shortlisted candidates will be notified.
Yong Seng Khoon (SK)
Registration Number:
R26162582
EA License Number:
18C9027
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