Job Description:
- Ensure the showroom is professionally presented at all times.
- Ensure vehicles are clean, properly displayed and ready for customer viewing.
- Organise and manage sales activities during roadshows, exhibitions and promotional events.
Prepare Sales Advisors for roadshow and event activities.
- Develop action plans to achieve vehicle sales targets.
- Monitor sales pipeline, booking, registration and delivery progress.
- Develop strategies to improve showroom conversion and closing rates.
- Prepare regular sales performance reports for Dealer Principal / Management.
- Forecast future sales performance based on leads, bookings, market demand and inventory.
- Monitor daily, weekly and monthly sales performance against targets.
- Lead, motivate and manage the Sales Consultant team.
- Set clear individual KPIs and sales expectations.
- Monitor individual Sales Consultant activity, including calls, appointments, follow-ups, test drives and closing.
- Coach Sales Consultants on prospecting, negotiation, objection handling and closing techniques.
- Ensure Sales Consultants can confidently conduct professional vehicle presentations and demonstrations.
- Keep the team updated on new models, facelifts, promotions, campaigns and product changes.
- Take corrective action when individual Sales Consultants are consistently underperforming.
- Ensure all walk-in, telephone, online, social media and campaign leads are properly recorded.
- Monitor lead response time and follow-up performance.
- Work closely with the Marketing Department to improve lead generation and conversion.
Requirements:
- Minimum 3–5 years of experience in automotive sales.
- At least 2 years in a Sales Supervisor / Assistant Sales Manager / Sales Manager / Team Leader position.
- Experience in a franchised automotive dealership is strongly preferred.
- Minimum Diploma in Business Administration, Marketing, Automotive Management or related field.
- Strong negotiation and closing skills.
- Confident presentation skills.
- Customer-oriented and professional personality.
- Strong coaching and mentoring ability, able to manage underperforming employees professionally.
- Good conflict-resolution skills.
Working Day & Hour
- Monday - Saturday
- 8:30 AM - 5:30 PM
Location
Pay: RM3,500.00 - RM4,500.00 per month
Work Location: In person