Work Onsite in Singapore
One of our reputable clients is looking for UNIFIED COMMUNICATION SUPPORT ENGINEER LEVEL 3
Work Location: Singapore
Role: Cisco UCM / AV / VOIP - Support Engineer
***Supporting Local Government projects
Responsibilities:
- Administer and support Cisco UCM / Unified Communications Manager environments.
- Administer and support Cisco Webex Cloud services.
- Design, implement and support interoperability between:
- Cisco Video Conferencing
- Cisco UCM
- Webex Cloud
- Zoom, Teams
- Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.
- Provide L2/L3 operational support for conference rooms and collaboration technologies.
- Plan and execute VC technology refresh projects.
- Provide technical support for Client Events and other high-profile corporate events.
- Collaborate closely with the Global Design team to align with the latest room design standards and updates.
- Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.
Mandatory Skills
- At least 8 years of experience with minimum 5 years of Cisco UCM / CUCM
- Cisco Video Conferencing
- Cisco Webex Room devices
- Cisco codecs/endpoints
- SIP
- H.323
- Video conferencing protocols
- Webex
- Zoom, Teams
- Incident / change management
- Network fundamentals – TCP/IP, DNS, DHCP, QoS, VLANs
- Desired skills: Cisco Networking ( CCNA, CCNP ) and ITIL certifications
Only Qualified candidates will be notified.