KEY DUTIES AND RESPONSIBILITIES
- Greet and welcome customers with a friendly, polite and positive attitude.
- Take customer orders accurately and ensure all orders are communicated clearly to the kitchen.
- Prepare and serve beverages according to the restaurant's standards and customer preferences.
- Handle cashier duties, including operating the POS system and processing customer payments.
- Ensure all sales transactions are recorded correctly and report any cashier discrepancies to the supervisor.
- Attend to customer enquiries, requests and complaints politely and provide appropriate assistance.
- Maintain cleanliness of the dining area, including tables, chairs and floors.
- Clean and organize the cashier counter, beverage station, equipment and utensils at all times.
- Refill tissues, cutlery, drinking water and other dining essentials when necessary.
- Monitor beverage ingredients, packaging and restaurant supplies to ensure sufficient stock availability.
- Assist in restaurant opening and closing duties, including preparation, cleaning and arrangement of the outlet.
- Follow all company policies, procedures, rules and Standard Operating Procedures (SOP).
- Perform any other reasonable duties and responsibilities assigned by the supervisor or management.
REQUIREMENTS
- Malaysian citizens only and minimum age of 18 years old.
- Minimum SPM qualification or equivalent. Previous experience in the Food & Beverage (F&B) industry is an advantage.
- Able to communicate fluently in Bahasa Malaysia and/or English.
- Responsible, hardworking, punctual and able to work in a fast-paced environment.
- Possess good communication and customer service skills.
- Maintain good personal hygiene, grooming and professional appearance.
- Willing to work on rotating shifts, including weekends and public holidays.
- Possess own transportation and a valid driving license.
- Must have a valid typhoid vaccination and complete Food Handler Training with a valid certificate.
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
Work Location: In person