Position: Team Lead – Business Operation
Division: Finance Business Support
Job Responsibilities:
- Manage the end-to-end Order-to-Cash (OTC) cycle to support the Sales Division’s day-to-day operations.
- Act as the main point of contact between Sales, Procurement and customers to ensure demands and deliverables are met as agreed and within targeted deadlines.
- Support sales order recognition, billing and related activities.
- Ensure compliance with organisational guidelines and procedures.
- Handle customer inquiries when required.
- Prepare reports and perform other business assignments as directed by the Business Operation Manager.
- Make independent decisions within the authorised scope of responsibility, with matters requiring further approval referred to the superior.
- Work primarily in Malaysia, with overseas travel for training, congresses, seminars and meetings as required.
Job Requirements:
- Diploma or Bachelor's Degree in Business Administration, Finance, Accounting or a related field.
- Basic understanding of the Order-to-Cash (OTC) cycle, sales order recognition and billing activities.
- Proficient in Microsoft Office, particularly Excel, for operational tasks and report preparation.
- Good communication and interpersonal skills to liaise with internal and external stakeholders.
- Strong coordination, organisational and problem-solving skills.
- Detail-oriented, responsible and able to meet deadlines.
- Able to work independently within assigned authority and follow organisational guidelines.
- Able to communicate effectively in English and Bahasa Malaysia.
- Based in Malaysia and willing to travel overseas for training, congresses, seminars and meetings as required.
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Experience:
- OTC (Order-to-Cash) cycle: 1 year (Preferred)
Work Location: In person