全职 SOC Manager 工作, 薪水 up to MYR 12,000, Neuron Solutions Federal Territory 公司招聘中 - Ricebowl

Job Description:

• Manage and lead the 24/7 Security Operations Centre, including planning, scheduling, and maintaining team shift rosters to guarantee uninterrupted monitoring and response coverage.
• Oversee the operation and continuous tuning of Microsoft Sentinel, including analytics rules, workbooks, automation (Logic Apps/playbooks), and data connector health.
• Drive incident management end-to-end — triage, investigation, escalation, containment, and post-incident review — in line with SLAs and established runbooks.
• Ensure seamless integration between SOC workflows and ITSM processes, including ticket creation, categorization, prioritization, and SLA tracking for security incidents and service requests.
• Perform Level 2 investigations and root cause analysis for complex security incidents, providing technical depth and escalation leadership.
• Review the organization's security posture across architecture, network, and infrastructure domains, translating findings into actionable detection and hardening recommendations.
• Recruit, train, coach, and mentor SOC analysts across all tiers, conducting performance reviews and building individual development plans.
• Develop, maintain, and continuously improve SOC runbooks, playbooks, and standard operating procedures.
• Report on SOC performance, incident trends, and KPIs/SLAs to stakeholders and senior management, driving continuous service improvement.
• Perform Level 2 root cause analysis and conduct security posture reviews across architecture, network, and infrastructure domains ans signoff.

Job Requirement:

• Proven experience (typically 8+ years) in cybersecurity or security operations, with at least 2–3 years in a SOC leadership or supervisory capacity managing 24/7 shift-based teams.
• Hands-on expertise with Microsoft Sentinel, including analytics rules, workbooks, Logic Apps/playbooks, and data connector management.
• Solid experience in security incident management — triage, investigation, containment, escalation, and post-incident review — within SLA-driven environments.
• Strong working knowledge of ITSM processes and tooling, including ticket lifecycle management, categorization, prioritization, and SLA tracking.
• Technical competence in root cause analysis and reviewing security posture across architecture, network, and infrastructure domains.
• Experience recruiting, coaching, and mentoring SOC analysts at L1 and L2 levels, including performance reviews and development planning.
• Demonstrated ability to manage shift rosters and workforce scheduling to maintain continuous coverage.
• Support ISO, NACSA and other documentations for the organizations.

Pay: RM8,000.00 - RM12,000.00 per month

Application Question(s):

• How many years of SOC experience do you have?
• What is your expected salary?

Work Location: In person