about the company
Chemical manufacturing
implemented notably in SAP ECC/S4, cover the following functional scope:
- Accounts Receivable
- Intercompany invoice management, miscellaneous sales
- Customer credit management (Highradius)
- Commission and rebates management (SAP or new tool)
- Finance processes initiated by an SD flow
about the job
Technology and functional monitoring
- Conducts technology watch on software developments and new versions
- Collects, structures, and formalizes business needs regarding application, product, and
- service enhancements
- Proactively proposes solution choices
- Prioritizes and presents requirements to be delivered during arbitration committees
- Acts as the main point of contact for software vendors
Study phase
- Handles enhancements/corrections and projects within the activity scope:
- Prepares/has prepared functional specification documents according to the methodology
- selected for the project (Agile or Waterfall)
- Analyzes/has analyzed enhancement and correction requests, taking into account the
- application landscape (upgrades, SaaS solutions, etc.)
- Estimates/has estimated the expected workload of each request by involving the relevant
- teams (development, interfaced systems, etc.)
- Collects business volume data (number of users, transaction volumes, etc.)
- Ensures that planned IS changes comply with the architectural principles of the relevant
- applications
Implementation
- Performs/has performed configuration and has carried out/followed up on developments
- Defines, performs/has performed, and maintains test plans (unit, integration, and non-
- regression)
- Is responsible for the quality of deliveries and testing within the domain
- Supports Business Process Owners, if needed, during testing (test plan definition, test
- execution, training, etc.)
- Acts as the contact point for technical teams: development, authorizations, operations, etc.
- Tests technical changes to applications (e.g., support packages, version changes) and
- organizes or participates in associated deployments
Go-live
- Supports the skill ramp-up of the maintenance provider, notably through knowledge transfer
- Coordinates the actions required for deployment to the production environment
- Ensures that functional and technical documentation is available and up to date; completes it
- if needed
User Support
- Validates the competence of the maintenance provider
- Monitors the service quality of support provided by the maintenance provider
- Builds and implements preventive support action plans
- Handles or facilitates incident resolution when necessary