- Outram Central Region (Singapore) Singapore
全职 Admin - Customer Service Executive 工作, 薪水 up to SGD 3,200, Altios International Central Region (Singapore) 公司招聘中 - Ricebowl
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岗位职责
About the Company
Our client is a leading South Korean technology company specialising in secure payment solutions, digital identification technologies, and smart card systems. Its products include payment cards, SIM and USIM cards, biometric authentication solutions, and secure identity technologies.
As part of its international expansion, the company has established a Singapore entity to support its regional and global business operations.
We are seeking an experienced and independent Admin & Customer Service Executive to manage daily administrative activities, customer enquiries, order processing, and operational coordination. The successful candidate will work closely with the Singapore and Korean teams and support the implementation of the company's ERP system.
Key Responsibilities
1. Office Administration
Manage daily office administrative activities and maintain accurate records and documentation.
Coordinate general office matters and provide administrative support to management.
2. Customer Service & Order Processing
Handle customer enquiries, order requests, and follow-ups in a timely and professional manner.
Process customer purchase orders (POs), prepare delivery orders (DOs), invoices, quotations, and other commercial documents.
Monitor order status, delivery schedules, and outstanding matters to ensure timely order fulfilment.
Maintain accurate customer and order information in the ERP system.
3. ERP System & Operational Support
Support the implementation and improvement of the company's ERP system in coordination with the Korean team.
Assist with system testing, data accuracy, and operational process improvements.
Ensure proper documentation and smooth coordination of order processing activities.
4. Internal & External Coordination
Liaise with customers, suppliers, and overseas colleagues on order-related and operational matters.
Follow up on customer payment status and coordinate with the relevant teams when necessary.
Provide general administrative and operational support as required.
Requirements
Minimum 3 years of relevant experience in administration, customer service, sales support, or order processing.
Hands-on experience with ERP systems, particularly in sales order processing, invoicing, and order management.
Familiarity with purchase orders (POs), delivery orders (DOs), quotations, and invoicing procedures.
Good command of written and spoken English, as the role requires regular communication with international customers and overseas teams, as well as preparation of business correspondence and documentation.
Proficient in Microsoft Office applications, particularly Excel and Word.
Strong organisational skills, attention to detail, and ability to manage multiple tasks.
Able to work independently, take initiative, and follow up on tasks with minimal supervision.
Experience in trading, manufacturing, distribution, or an international business environment would be an advantage.
Experience supporting ERP implementation or process improvements would be an advantage.
Candidates who are available to start immediately or within a short notice period will be preferred.
Created in 1991, ALTIOS International is a consultancy specializing in international business development.
A leading group in international business support, we have 13 of our own branches worldwide as well as a network of partners in 80 countries, helping companies to accelerate their performance in growing international markets.
In our 23 years of existence, over ************* companies have used our services for some of their most complex export operations, whether this is through sales development, creation of a subsidiary, or acquisition.
By mobilizing the resources needed to fulfill your international ambitions, we are committed to saving you time and money, bringing you our unique experience and obtaining tangible results in markets that to us are like home.
ALTIOS Singapore operates since 1997 in Singapore and has assisted many companies and entrepreneurs to establish and develop.
We assist our clients in their implementation, their management and growth by providing consulting, administrative, fiscal and accounting support as well as outsourced management control and financial control.
We are positioned as the preferred partner to assist any company wishing to set up in Singapore and externalize accounting and administrative functions. We operate through specific assignments or long-term contracts.
Our client is a leading South Korean technology company specialising in secure payment solutions, digital identification technologies, and smart card systems. Its products include payment cards, SIM and USIM cards, biometric authentication solutions, and secure identity technologies.
As part of its international expansion, the company has established a Singapore entity to support its regional and global business operations.
We are seeking an experienced and independent Admin & Customer Service Executive to manage daily administrative activities, customer enquiries, order processing, and operational coordination. The successful candidate will work closely with the Singapore and Korean teams and support the implementation of the company's ERP system.
Key Responsibilities
1. Office Administration
Manage daily office administrative activities and maintain accurate records and documentation.
Coordinate general office matters and provide administrative support to management.
2. Customer Service & Order Processing
Handle customer enquiries, order requests, and follow-ups in a timely and professional manner.
Process customer purchase orders (POs), prepare delivery orders (DOs), invoices, quotations, and other commercial documents.
Monitor order status, delivery schedules, and outstanding matters to ensure timely order fulfilment.
Maintain accurate customer and order information in the ERP system.
3. ERP System & Operational Support
Support the implementation and improvement of the company's ERP system in coordination with the Korean team.
Assist with system testing, data accuracy, and operational process improvements.
Ensure proper documentation and smooth coordination of order processing activities.
4. Internal & External Coordination
Liaise with customers, suppliers, and overseas colleagues on order-related and operational matters.
Follow up on customer payment status and coordinate with the relevant teams when necessary.
Provide general administrative and operational support as required.
Requirements
Minimum 3 years of relevant experience in administration, customer service, sales support, or order processing.
Hands-on experience with ERP systems, particularly in sales order processing, invoicing, and order management.
Familiarity with purchase orders (POs), delivery orders (DOs), quotations, and invoicing procedures.
Good command of written and spoken English, as the role requires regular communication with international customers and overseas teams, as well as preparation of business correspondence and documentation.
Proficient in Microsoft Office applications, particularly Excel and Word.
Strong organisational skills, attention to detail, and ability to manage multiple tasks.
Able to work independently, take initiative, and follow up on tasks with minimal supervision.
Experience in trading, manufacturing, distribution, or an international business environment would be an advantage.
Experience supporting ERP implementation or process improvements would be an advantage.
Candidates who are available to start immediately or within a short notice period will be preferred.
Created in 1991, ALTIOS International is a consultancy specializing in international business development.
A leading group in international business support, we have 13 of our own branches worldwide as well as a network of partners in 80 countries, helping companies to accelerate their performance in growing international markets.
In our 23 years of existence, over ************* companies have used our services for some of their most complex export operations, whether this is through sales development, creation of a subsidiary, or acquisition.
By mobilizing the resources needed to fulfill your international ambitions, we are committed to saving you time and money, bringing you our unique experience and obtaining tangible results in markets that to us are like home.
ALTIOS Singapore operates since 1997 in Singapore and has assisted many companies and entrepreneurs to establish and develop.
We assist our clients in their implementation, their management and growth by providing consulting, administrative, fiscal and accounting support as well as outsourced management control and financial control.
We are positioned as the preferred partner to assist any company wishing to set up in Singapore and externalize accounting and administrative functions. We operate through specific assignments or long-term contracts.
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