Job Scope:
Responsible for ensuring that the Company’s bottom line is met
Provides customer service support to both local and overseas Customers
Responds to calls and/or emails from Customers and alerts the relevant personnel in a prompt manner whenever necessary
Deals with routine requests from Customers (e.g. requests for price quotes, delivery dates and etc.)
Passes on any technical queries to the relevant personnel
Processes Customers’ Purchase Orders
Coordinates with the various Departments on delivery schedules
Prepares Quotation Forms, Proforma Invoices, Delivery Orders and Tax Invoices in an efficient manner
Follows up with the various Department intermittently to ensure that there are no delays and that the goods will be delivered to the Customer’s premise within the committed timeline
Arranges for delivery of goods with freight forwarders whenever necessary
Prepares marketing materials whenever necessary (e.g. short write-up, presentation slides and etc.)
Prepares Monthly and Annual Sales Reports
Analyses Monthly and Annual Sales Reports
Coordinates the promotion and sale of products to potential Customers
Maintains Customer sales records
Creates records for new Customers, including contact details and the name of the representative from Customer
Updates the records whenever necessary
Skills and Qualifications:
Diploma holder with at least 1 year of working experience would be an added advantage
Knowledge of QAD software would be an added advantage
Well verse in written English
A highly self-motivated individual with high level of intergrity and commitment
Excellent communication skills with a positive attitude
Excellent in multi-tasking and time management skills
Able to analyse simple charts and data
Kanry Search Singapore
redefines recruitment excellence with innovation, integrity, and a commitment to quality.
We specialize in services such as:
Permanent Recruitment
Temporary & Contract Recruitment
Executive Search
Work Pass & Payroll Services
Recruitment Process Outsourcing (RPO)
Business Processing Outsourcing (BPO)
By submitting any application, you consent to Kanry Search Singapore Pte Ltd’s PDPA