- Yishun North Region (Singapore) Singapore
全职 IT Executive 工作, 薪水 up to SGD 3,800, DOSK CONTRACT SERVICES PTE. LTD. North Region (Singapore) 公司招聘中 - Ricebowl
工作地点
职位描述
岗位职责
Employment Type: Full-Time
Department: IT / Operations
Driving Licence: Class 3 or Motorcycle Licence required
We are looking for a
hands-on and responsible IT Executive
to manage and support our company's day-to-day IT operations.
This is a practical, hands-on role covering
computer and user support, Microsoft 365, networking, Wi-Fi, software applications, cybersecurity, IT assets, software licences, procurement and project-site IT support
.
The successful candidate should be comfortable troubleshooting IT problems independently, supporting users, maintaining IT equipment and coordinating with external IT vendors when specialist assistance is required.
Key Responsibilities
IT Support & Infrastructure
Provide day-to-day IT support to company employees.
Set up, configure and maintain desktops, laptops, monitors, printers, scanners, mobile devices and other IT equipment.
Install and configure Windows and approved business applications.
Troubleshoot hardware, software, email, Internet, Wi-Fi, printer and user-access problems.
Set up and maintain office network equipment, including routers, switches, Wi-Fi access points and network printers.
Monitor network performance and troubleshoot connectivity issues.
Maintain basic network documentation and network diagrams.
Microsoft 365 & User Accounts
Manage Microsoft 365 user accounts, licences and access.
Set up accounts and IT equipment for new employees.
Remove or disable access for departing employees according to company procedures.
Provide user support for Outlook, Teams, OneDrive, SharePoint, Word, Excel and other Microsoft 365 applications.
Monitor Microsoft 365 licence usage and identify unnecessary or unused licences.
Software & Licence Management
Maintain the company's software licence and subscription register.
Monitor licence allocation, renewal and expiry dates.
Manage licences and subscriptions for software such as:
Microsoft 365
Microsoft Windows
Adobe
AutoCAD
ArcGIS Pro
Accounting/business software
Antivirus and endpoint security software
Other company applications
Obtain quotations and liaise with software vendors and authorised resellers.
Assist management in identifying opportunities to reduce unnecessary software costs.
Ensure company software is properly licensed and approved.
Cybersecurity & Backup
Monitor antivirus and endpoint protection systems.
Ensure computers receive appropriate security updates and patches.
Assist with basic cybersecurity controls and user awareness.
Monitor backup status and escalate backup failures where required.
Assist with basic data recovery and restoration procedures.
Report suspected security incidents or unauthorised access promptly.
IT Asset & Procurement Management
Maintain an accurate inventory of company IT equipment.
Track equipment details, assigned users, locations, warranties and replacement requirements.
Conduct periodic physical checks of IT assets.
Obtain and compare quotations for IT hardware, software and services.
Assist management in selecting cost-effective equipment and software.
Coordinate repairs, warranty claims, replacements and vendor support.
Maintain records of IT purchases, quotations, warranties and service contracts.
Project Site & Camera Support
Provide IT support to project and site operations when required.
Support site computers, laptops, tablets, mobile devices, Wi-Fi equipment and printers.
Provide basic technical support for commercially available Wi-Fi/IP site security cameras.
Set up replacement cameras and configure them using the relevant mobile application.
Check camera power, Wi-Fi, Internet connectivity, app connection and live viewing/recording.
Replace faulty cameras when required.
Visit project sites when necessary to resolve IT or camera-related issues.
Note:
Specialist CCTV engineering is not required. The site cameras are primarily commercially available Wi-Fi/IP cameras. Continuous camera monitoring is handled by the Operations team.
Requirements
Diploma/Degree in Information Technology, Computer Science, Information Systems or a related field, or equivalent practical IT experience.
2–4 years of relevant IT support/infrastructure experience preferred.
Strong hands-on knowledge of Windows computers.
Good knowledge of Microsoft 365.
Good understanding of computer hardware and networking.
Able to troubleshoot hardware, software, network and connectivity problems.
Good understanding of Wi-Fi networking.
Basic understanding of cybersecurity, antivirus and endpoint protection.
Good Microsoft Excel and documentation skills.
Able to work independently and take ownership of IT issues.
Good communication and problem-solving skills.
Willing to travel to project sites when required.
Class 3 or motorcycle licence required.
Advantageous Experience
Experience in the following will be an advantage:
Microsoft 365 administration
Microsoft Entra ID / Azure AD
Microsoft Intune
Microsoft Defender
Active Directory / Windows Server
LAN/WAN, TCP/IP, DNS and DHCP
Network switches, routers, firewalls and VPN
Backup systems and cloud services
AutoCAD or ArcGIS Pro support
Accounting or ERP systems
Software licence management
IT procurement and vendor management
Wi-Fi/IP security camera support
We Are Looking For Someone Who Is
Hands-on and technically minded
Responsible and reliable
Practical and good at troubleshooting
Patient and helpful with users
Organised and detail-oriented
Proactive and cost-conscious
Able to work independently
Comfortable visiting project sites
Able to explain technical issues in simple terms
Willing to follow problems through until they are resolved
What You Will Be Responsible For
SET UP → MONITOR → TROUBLESHOOT → MAINTAIN → SECURE → PROCURE → DOCUMENT → IMPROVE
You will be expected to handle routine IT issues independently and recognise when a problem should be escalated to an external IT specialist or vendor.
This position is suitable for an IT professional who enjoys
hands-on troubleshooting, working directly with users and taking ownership of a company's IT environment
.
Work Location: In person
DOSK CONTRACT SERVICES PTE LTD was established in year 2006.
Our core business is in project management, trenching, surveying, pipelaying and fibre optic network implementation /installation works in Singapore.
Over the years, DOSK has gained experiences and expertise as a reliable Contractor and Management Company which has thus expanded significantly. DOSK is led by a team of motivated workforce and is supported by a set of clear work performance standards and procedures in providing quality services always.
Department: IT / Operations
Driving Licence: Class 3 or Motorcycle Licence required
We are looking for a
hands-on and responsible IT Executive
to manage and support our company's day-to-day IT operations.
This is a practical, hands-on role covering
computer and user support, Microsoft 365, networking, Wi-Fi, software applications, cybersecurity, IT assets, software licences, procurement and project-site IT support
.
The successful candidate should be comfortable troubleshooting IT problems independently, supporting users, maintaining IT equipment and coordinating with external IT vendors when specialist assistance is required.
Key Responsibilities
IT Support & Infrastructure
Provide day-to-day IT support to company employees.
Set up, configure and maintain desktops, laptops, monitors, printers, scanners, mobile devices and other IT equipment.
Install and configure Windows and approved business applications.
Troubleshoot hardware, software, email, Internet, Wi-Fi, printer and user-access problems.
Set up and maintain office network equipment, including routers, switches, Wi-Fi access points and network printers.
Monitor network performance and troubleshoot connectivity issues.
Maintain basic network documentation and network diagrams.
Microsoft 365 & User Accounts
Manage Microsoft 365 user accounts, licences and access.
Set up accounts and IT equipment for new employees.
Remove or disable access for departing employees according to company procedures.
Provide user support for Outlook, Teams, OneDrive, SharePoint, Word, Excel and other Microsoft 365 applications.
Monitor Microsoft 365 licence usage and identify unnecessary or unused licences.
Software & Licence Management
Maintain the company's software licence and subscription register.
Monitor licence allocation, renewal and expiry dates.
Manage licences and subscriptions for software such as:
Microsoft 365
Microsoft Windows
Adobe
AutoCAD
ArcGIS Pro
Accounting/business software
Antivirus and endpoint security software
Other company applications
Obtain quotations and liaise with software vendors and authorised resellers.
Assist management in identifying opportunities to reduce unnecessary software costs.
Ensure company software is properly licensed and approved.
Cybersecurity & Backup
Monitor antivirus and endpoint protection systems.
Ensure computers receive appropriate security updates and patches.
Assist with basic cybersecurity controls and user awareness.
Monitor backup status and escalate backup failures where required.
Assist with basic data recovery and restoration procedures.
Report suspected security incidents or unauthorised access promptly.
IT Asset & Procurement Management
Maintain an accurate inventory of company IT equipment.
Track equipment details, assigned users, locations, warranties and replacement requirements.
Conduct periodic physical checks of IT assets.
Obtain and compare quotations for IT hardware, software and services.
Assist management in selecting cost-effective equipment and software.
Coordinate repairs, warranty claims, replacements and vendor support.
Maintain records of IT purchases, quotations, warranties and service contracts.
Project Site & Camera Support
Provide IT support to project and site operations when required.
Support site computers, laptops, tablets, mobile devices, Wi-Fi equipment and printers.
Provide basic technical support for commercially available Wi-Fi/IP site security cameras.
Set up replacement cameras and configure them using the relevant mobile application.
Check camera power, Wi-Fi, Internet connectivity, app connection and live viewing/recording.
Replace faulty cameras when required.
Visit project sites when necessary to resolve IT or camera-related issues.
Note:
Specialist CCTV engineering is not required. The site cameras are primarily commercially available Wi-Fi/IP cameras. Continuous camera monitoring is handled by the Operations team.
Requirements
Diploma/Degree in Information Technology, Computer Science, Information Systems or a related field, or equivalent practical IT experience.
2–4 years of relevant IT support/infrastructure experience preferred.
Strong hands-on knowledge of Windows computers.
Good knowledge of Microsoft 365.
Good understanding of computer hardware and networking.
Able to troubleshoot hardware, software, network and connectivity problems.
Good understanding of Wi-Fi networking.
Basic understanding of cybersecurity, antivirus and endpoint protection.
Good Microsoft Excel and documentation skills.
Able to work independently and take ownership of IT issues.
Good communication and problem-solving skills.
Willing to travel to project sites when required.
Class 3 or motorcycle licence required.
Advantageous Experience
Experience in the following will be an advantage:
Microsoft 365 administration
Microsoft Entra ID / Azure AD
Microsoft Intune
Microsoft Defender
Active Directory / Windows Server
LAN/WAN, TCP/IP, DNS and DHCP
Network switches, routers, firewalls and VPN
Backup systems and cloud services
AutoCAD or ArcGIS Pro support
Accounting or ERP systems
Software licence management
IT procurement and vendor management
Wi-Fi/IP security camera support
We Are Looking For Someone Who Is
Hands-on and technically minded
Responsible and reliable
Practical and good at troubleshooting
Patient and helpful with users
Organised and detail-oriented
Proactive and cost-conscious
Able to work independently
Comfortable visiting project sites
Able to explain technical issues in simple terms
Willing to follow problems through until they are resolved
What You Will Be Responsible For
SET UP → MONITOR → TROUBLESHOOT → MAINTAIN → SECURE → PROCURE → DOCUMENT → IMPROVE
You will be expected to handle routine IT issues independently and recognise when a problem should be escalated to an external IT specialist or vendor.
This position is suitable for an IT professional who enjoys
hands-on troubleshooting, working directly with users and taking ownership of a company's IT environment
.
Work Location: In person
DOSK CONTRACT SERVICES PTE LTD was established in year 2006.
Our core business is in project management, trenching, surveying, pipelaying and fibre optic network implementation /installation works in Singapore.
Over the years, DOSK has gained experiences and expertise as a reliable Contractor and Management Company which has thus expanded significantly. DOSK is led by a team of motivated workforce and is supported by a set of clear work performance standards and procedures in providing quality services always.
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