We are seeking a Compliance Surveillance Analyst to support communication monitoring and compliance review activities for a leading financial institution. The role involves reviewing flagged communications, conducting investigations, escalating potential concerns, and ensuring timely resolution in accordance with regulatory and internal compliance requirements.
Key Responsibilities
- Review and assess flagged communications on a daily basis.
- Investigate potential compliance concerns and escalate findings to relevant stakeholders.
- Track cases through to closure within established timelines and service standards.
- Prepare clear, concise, and accurate documentation of reviews, findings, and outcomes.
- Maintain confidentiality and adhere to all regulatory, client, and internal compliance requirements.
- Complete mandatory bank training and comply with firm policies and procedures.
Requirements
- Business-level proficiency in Japanese and English (both written and spoken), with the ability to effectively communicate with Japan-based stakeholders and regional teams.
- Experience in financial services compliance, surveillance, risk, audit, or regulatory monitoring environments.
- Strong analytical and investigative skills with the ability to review sensitive communications.
- Excellent written English skills for case documentation and escalation reports.
- Comfortable working with secure bank systems and remote access environments.
- Additional Asian language capabilities are an advantage.