Act as a point of contact between the office, warehouse, sales and management.
Pass on order updates, delivery schedules and customer requests promptly.
Schedule deliveries and collections with drivers, couriers and logistics partners.
Prepare delivery orders, invoices and other shipping documents.
Track deliveries and update customers on status or delays.
Call customers to take, confirm and follow up on orders.
Record order details accurately, including items, quantities, prices and delivery dates.
Coordinate with the warehouse to check stock before confirming orders.