To gain Customers' satisfaction thru the best services by the following activities.
Quick response to all customers' enquiries and upkeep data entry
On time data entry with accurate information into SOVY system
Keep track on POD return from driver and update subordinates if foreseen any delay
Key Functions
Daily check and ensure all the related documents(Daily Job Sheet, DO/DN, POD, Custom Form) are completely return by driver to office for billing purposes
Daily update and data entry all transaction records into Customer's Device (IAS &IPM) System
Photostat D/O, DN and related documents
Collect Logbook recording report from operation team and update into SOVY system within the same working day
Compile and arrange all documents to send to Billing section
Monitor his subordinate to ensure all the POD return on time as well back if required