$11/hour + Completion Bonus | FREE Weekly Reformer Class
Transform Operations Into Impact
Since 2010, Pilates Fitness has served over 16,000 clients as Singapore's only studio combining Reformer Pilates with BIXEPS Pro technology. Now we're looking for someone who sees operations not as routine tasks, but as opportunities to elevate every client touchpoint.
This isn't your typical admin role. Past interns have launched member retention programs, redesigned booking workflows, and created client communication systems still used today. Your ideas won't gather dust in a suggestion box—you'll have the autonomy and support to bring them to life.
What You'll Own
Client Experience Excellence
Manage all customer interactions across phone, email, WhatsApp, and social platforms
Transform routine inquiries into moments that strengthen client relationships
Solve problems proactively with a service-first mindset
Operational Innovation
Run daily studio operations (online bookings, facility management, housekeeping)
Identify inefficiencies and implement improvements—don't just maintain the status quo
Create systems that scale our ability to serve clients exceptionally
Your Laboratory for Ideas
Propose and execute initiatives to enhance customer experience
Test, measure, and refine your concepts with real-time feedback
Build portfolio-worthy projects that demonstrate tangible business impact
Why This Experience Is Different
Flat hierarchy
- Your insights reach decision-makers immediately
FREE Reformer Pilates
- Experience what you're promoting
Real autonomy
- Work independently while building collaborative skills
Completion bonus
- Rewarded for seeing your initiatives through
What We're Looking For
Non-Negotiables:
9-month commitment,
minimum 3 days/week
(flexibility for 4-5 days depending on availability)
Mon-Fri, 12pm-5:30pm;
weekends off
Flexible leave for exams/travel within the term
1+ year administrative/customer service experience
Proficiency with Google Workspace and quick tech adoption
Your Superpowers:
You genuinely enjoy client interactions and problem-solving
Detail-oriented without losing sight of the bigger picture
Thrive managing multiple priorities simultaneously
Professional phone/written communication comes naturally
Work independently with confidence, collaborate with ease
Ideal Candidate:
Tertiary students with prior work experience who want to build operational skills in a premium wellness environment—where your contributions directly impact client wellbeing and business growth.
Benefits:
Free weekly Reformer class
Promotion to permanent employee
Pilates Fitness is the first in Singapore to offer goal-oriented, lifestyle Pilates classes to solve various lifestyle woes.
We specialised in Weight Loss and Pain Management Pilates classes. Our Weight Loss Pilates Class helps you to burn more calories and body fat in 55 minutes. If you want to reduce body aches, go through a rehabilitative program for your injuries or simply a slower Pilates class, go for our Core & Body Aches Pilates class.
We offer Pilates Reformer with props classes in clean and friendly studios. We believe in group class dynamics. Since people working out with you in the same class have the same fitness goals as you, there is peer motivation that encourages you to work harder together.
We only engage full-time, trained Pilates instructors with a minimum of 200 training hours with our Founder to ensure that our instructors are committed to your growth and fitness goals.
We know that you will be a happier, healthier and more confident person when you get rid of body aches, break your bad posture habits and look good. All of us have been through that transformation and we want to share our secrets with you. Come join us for a workout today!